TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

YES WE WOULD BOOK WITH YOU AGAIN AND I HAVE RECOMMEND YOU TO MY NEXT DOOR NEIGHBOUR AND I AM SURE SHE HAS CONTACTED YOU ALL WENT WELL BUSES ON TIME CAN NOT COMPLAIN ABOUT ANYTHING JUST GREAT AND THANKS REGARDS JACK BROWN

Christine Brown

14th Jun 2018

Your staff were always friendly, courteous and efficient at replying to emails/messages. Would definitely book again and have recommended your service to everyone I know! The resort was fantastic, close to shops, staff were friendly, room was fantastic, we loved this experience and will definitely go again. thanks for your assistance. Melanie.

Melanie Malcolm

14th Jun 2018

Service received was very good. Communication great.
Would use Travel Online again and have already recommended to some friends.

Caroline Mcmanus

13th Jun 2018

I like how user friendly the travelonline website is, how easy it is to fiddle around with dates, flights and accommodation 24/7 and that quotes are competitive. For these reasons, I would book with travelonline again and would recommend to family & friends. I would have liked to have been given more guidance on the the 'bonus' massage & transit pass at the Essence of Fiji Rejuvenation Centre. It was awful - had we known, we would have rather enjoyed more time at the resort. It really was a horrible way to end our trip. The environment was awful - smelly, dirty, poor service. Whilst the massage itself was nice, nothing else about the Essence of Fiji Rejuvenation Centre was worth the visit.

Leanne Celik

13th Jun 2018

Great service and answered all our emails promptly. I would definitely book again with Travelonline. Clare was great. :)

Michael Barnes

13th Jun 2018

What a like is value for money and friendly service via online. Looking at booking a Bali holiday in June 2019 for around 20 to 30 people keep me posted interested in staying at Kuta or close by including flights It's for 50th birthday celebration

Laticia Jones

13th Jun 2018

Very helpful service team and I would have no issue using travel online to book another holiday again!
Thanks

Adam Vassallo

13th Jun 2018

All excellent

Margaret Van Spijk

12th Jun 2018

Efficient and great communication. I was a little apprehensive using Travel Online as I usually book things through Expedia or directly on the hotel website. But this was a great deal and we got the voucher straight away for our accommodation in Fiji.

Dorothy Mulipola

12th Jun 2018

Fantastic

Katie Greening

12th Jun 2018

This is a great online travel service who I would use again for sure. Extremely friendly & helpful, took my phone calls when I had some questions and replied promptly to any emails sent.
Our holiday went as smoothly as clockwork & I only have positive things to say!!

Jennifer Anne Wiedenbein

12th Jun 2018

Every thing was great

Ross Thompson

12th Jun 2018

Hi Clare,
Thanks for arranging our holiday.
were very happy with the service and will definitely book with you again.
Bronwyn

Bronwyn Looyestyn

12th Jun 2018

very well planned and everything was organised perfectly.

Abhishek Sangala

12th Jun 2018

I will be using you again.

Anthony Bell

11th Jun 2018

From the time we picked our destination, till the time we first emailed, everything was handled with the greatest of ease. All correspondence was handled professionally, nothing was to much trouble.

We will not hesitate to book through travel online again, as a matter of fact we are looking at our next destination.

Thanks again.

Amanda.

Amanda Grimes

11th Jun 2018

Overall very happy! Had to follow up email for flights, but that was sorted promptly. Very happy with our holiday! Would recommend to friends & book again!
Will be looking for similar package for next year !

Jacqueline Harrington

11th Jun 2018

This is our second experience using a Travelonline and can’t fault them. So easy to quote and quick confirmation. We were a little sceptical about our latest trip to the Gold Coast as it seemed too good to be true....but sure enough it was better than expected.
Travelonline - Thank you for a second great holiday.

Christine Sellers

11th Jun 2018

Very helpful

Kathy Aiello

11th Jun 2018

Great service thank you

Samantha Malone-walsh

11th Jun 2018