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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

The Travelonline team were super helpful and easy to work with to plan and book our holiday. Their package options are practical and user friendly to navigate and select. I look forward to booking my next holiday package through Travelonline.

Vanessa Swindells

25th Aug 2024

Fabulous, responsive service. Value for money. The only negative was that we didn't receive the ocean view room as included in our package.

Jasmine Byron

25th Aug 2024

Travel made easy

Abraham Rane

25th Aug 2024

Helpful. Responsive. Would definitely use travel online again for holiday booking
Thank you for all your help.

Troy Jackson

25th Aug 2024

Everything went to plan, no issues at all, great service, including our 2 transfer drivers from Denpasar airport to the hotel & back

Vickie Morris

25th Aug 2024

Emma was amazing, if we had any problems throughout our travel she would be right there to answer any questions we had. Super happy with the service and would definitely go through travel online again!

Sapphire Grace Te Pou

25th Aug 2024

Excellent service - thank you!

Danielle De Redder

25th Aug 2024

So easy to deal with! Very helpful & will definitely use Travel online again!

Luke Dornbusch

24th Aug 2024

Always good, prompt replies and good service and keep me as a traveller informed, hence why I came back to use your services again for a 2nd trip.

Joanna Casorzo

24th Aug 2024

We will use traveonline again

Leszek Kopycinski

24th Aug 2024

Everything was organised to the finest detail we had a very enjoyable smooth trip. Looking forward to our next holiday adventure with holidays on line thank you Helen and Rodney Kia Orana.

Rodney & Helen Hee

24th Aug 2024

Very good service. Great price. Very happy.

Andrew Wheatley

23rd Aug 2024

All was as described
Communications were good
MyPhuket transfers and tour were excellent

John Stansfield

23rd Aug 2024

I loved the little reminders for payment and just how efficient everything was to make our travel as easy as possible surely will go through you guys again for our next holiday Thankyou so much excellent job by you guys

Leslie Lovett

23rd Aug 2024

Very helpful
Experience was great

Shane Edwards

23rd Aug 2024

Very easy to book, prompt and correct travel details/ vouchers received... No issues at all! Would definitely use again.

Rebecca Kate Horwood

23rd Aug 2024

We have used Travelonline twice now and the service has always been excellent. From booking to payment and receiving your vouchers everything has been great. The little gift on arrival is always lovely. Great deals and service always. Highly recommend this travel service.

Tracey Thompson

23rd Aug 2024

Made it easy to organise a trip for 8. No hiccups along the way. Great service and would use again

Megan P

23rd Aug 2024

Thank you Kristy for your outstanding service. Everything went to clock work. No hick ups at all. Our driver for pick up from airport & drop off was perfect. We will always look for deals through travel on line, so keep them coming! Excellent work! thank you again for a memorable holiday. ❤️

Gina Kaminski

23rd Aug 2024

Great service from booking.
Always felt comfortable with emails advising and confirming

Julie Ferraro

22nd Aug 2024