TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,609 customer reviews

Good communication. Clear documentation. Quick responses. And most importantly everything went as planned.

Michael Howard

11th Jun 2018

Excellent all round. Very well organised leaving us stress free.

Kevin Walsh

10th Jun 2018

Once again great service and great price stayed at Centara kata resort. ..love it ..and a big thank to My Phuket Holiday transfer boys . All ways on time and wonderful driving with them .See you next year Thailand.

Guerino ( Rino ) Di Mascio

10th Jun 2018

My compliments to all Travelonline for your great package deals and to all your staff members for your attention to detail and customer service.
I have and will continue to recommend Travelonline to my family and friends. And I will definitely be calling on Travelonline for our next holidays!

Manuel Correa

10th Jun 2018

Fantastic customer service... prompt return emails. Ease in initial booking. Would absolutely recommend and chose to book through again.

Debbie Stewart

10th Jun 2018

4th time booking our holiday with Travelonline.com couldn't recommend more highly!
Service fantastic and so simple to book a holiday.
I always tell friends and family to book check out travelonline to book their holidays.

Bryce Edwards

10th Jun 2018

Clare made everything so easy for us and cheaper than anywhere else i looked would decently use travelonline again

Scott Guymer

10th Jun 2018

Very professional we changed bookings nothing was too much trouble and had back and forth communication throughout our booking highly reccomend travelonline

Cathie Palmer

10th Jun 2018

Very easy to work with, great service and very happy.

David

9th Jun 2018

Good service Clare would highly recommend you to my friends and family..will continue to use you when need arises in the future..

Wayne Hammond

9th Jun 2018

Great service! If we find the prices right again we will book with you again! We have and will recommend this site to friends and family.

Darren

9th Jun 2018

Brilliant, will definitely use again.
Loved the quick response time to questions, and ease of dealing with via chat and email.

Fiona Bell

9th Jun 2018

Love how everything is included - made it easier for us travelling with a 4 month old

James Jensen

9th Jun 2018

I liked the speed and efficiency of booking, the customer service was great. Yes would definitely book again.

Tessa Peacock

9th Jun 2018

Excellent service very fast just said where I want to go and how much and how long and the quotes was straight away second time I have booked through Travel on Line and definitely will be back for next holiday.
Thank you so much Travelonline.

Corina Page

8th Jun 2018

It was great to deal with Louise. She was able to book a comprehensive 5 star holiday for my friend and I. Would definetely book with Travel Online again.

Josie Piscopo

8th Jun 2018

Good service, and look after every aspect of things you want on your holiday

Shawn Conway

8th Jun 2018

As normal it;s always great dealing with travel online.
Staff are always professional and nothing is a bother.

Kevin Parry

8th Jun 2018

We have used Travel on Line several times and have been pleased with the service we have received even though we don't live in Australia. The on line site is very user friendly.

Gail Harris

7th Jun 2018

Great overall experience except for return flight. We were not aware that our flight had been rescheduled, so we missed our flight & had to spend 10 hours at airport & pay an extra 75.00 for another flight!! We also had to pay an extra 30:00 for car parking!!

Erica Allport

7th Jun 2018