TravelOnline Reviews

I found the staff were helpful with any questions we had.
The hotel was great including the company that handled our transfers to and from the airport.
However I would recommend a quicker response time on emails with questions we had when booking the accommodation through to when we would receive our paperwork.
It was our first time booking online so was quite nervous.
What would also be good when booking is to have a selection of items to tick when requesting what you want for the room. For example, extra beds, poolview room, garden room, smokers room, interconnecting rooms required, etc.
However all in all I would definitely use Travelonline again.
A very big thankyou to the team for our wonderful holiday, we loved it :-)

Answered all emails and returned phone calls in an extremely timely manner. Always friendly and happy to help out. When our first choice hotel was unavailable, Lisa was very helpful in finding us a similar standard within our budget. I would recommend TravelOnline and I would book again.

Great follow up on quotes and service. Followed through on booking without being too pushy. Great packages and would definitely use again

Fantastic service. Clare and the others all helped out massively when the Bali volcano caused huge issues with travel in December last year. Nothing was a problem for them. They are very well organised and provide good advice.

All the best Clare!

We really appreciate the service from travel online. Although we are in nz and I believe it is an Australian company, they have always ensured we have the right information , best price and make alterations as often as we need. I hope we can use travel online again next year for our Singapore/ Malaysia plans

Very easy to deal with. Happy with any updates and changes. Great deals.

I really appreciated the advice from travelonline prior to booking as well as the great deal I received. It was great to be kept informed at all times. As well as recommending you to family and friends I intend to use your service again. Many many thanks.

Easy online booking. Interest free option made this holiday possible. All of my email requests were answered promptly. Thankyou :)
Will use again ????????

Lisa and the team at travelonline.com were fantastic. She walked us through every step of the way and assisted with every aspect of the holiday from transfers, vouchers, the accommodation, flights and everything in between. She was thorough, professional and got us a very good deal. Thank you Lisa and team.

Everything was arranged easily and smoothly.
Friendly and helpful.
Thank you

Have used travelonline quite a few times and have recommended to friends and family and will continue to
book with them as great deals to be had and staff great thanks

Have use travelonline previously and as always service was prompt, details clear and documentation received in a timely manner.

We got a great deal for our holiday. Communication from staff is second to none. We will definitely using travel online in the future and have and will be recommending to family and friends for their next holiday

The service provided by Travelonline was exceptional, nothing was a problem, we will certainly book again with you and recommend your services to our friends and family
Keith and Ann Murray

Easy to deal with. Answered all our questions promptly.
This is our second trip with Travel online. Would definitely recommend

We were all very impressed with the service we received from Louise and the rest of the girls. We would certainly book with you people again and recommend you to our family and friends.

Was a quick and easy process to book a great holiday

love your website , easy to navigate . thanks for good service . Regards Andrei

Very positive first time experience. Impressed with the prompt response to any queries that I had. Will definitely use this company again.
Only negative - not being able to use AMEX to make payments - otherwise excellent

Travel online service was exceptional, not a single thing out of place on their behalf
Will definitely use travel online again!!!