TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,605 customer reviews

Thanks Kelly for organising a great holiday for us ! All your vouchers were easy to follow , an ran as was written.
Would and will recommend you and the travel agency to family and friends
Once again a very big thank you ????

Karen Rowlings

14th May 2018

Would definitely recommend TravelOnline to family and friends. I found our Consultant Kelly very helpful in regards to answering any questions we had in regards to our trip to Fiji and all paperwork was sent through immediately and on time. We would book again using TravelOnline. Thank you to Kelly and the TravelOnline team.

David Ingram

14th May 2018

Best service yet Stewart Matthews thank you so much and yes i would certainly recommend Travelonline.com to family and friends

Esther Heaps

14th May 2018

I would definitely book again & recommend Travelonline! From prebooking to returning home after our holiday, everything was easy. Kelly was informative and helped during the flight delays we experienced. She even went above and beyond to extend our flight home and rebook our accomodation for the extra night...it was all done for us!

Emma O'brien

14th May 2018

The customer service was fantastic.
Though I was very disappointed that my driver that was booked for my transfer back to airport did not arrive so the hotel was good enough to arrange a lift for me. I was very late for my flight, only just made it in time. It was super stressful.

Joanna Davies

14th May 2018

Very much up to the usual service.
Great value in this trip.
Only down side was the cost of the meals at FD$86 pp (fixed price) for Dinner 5 nights in a row, was greater than what we expected, even if you only felt like a snack.
ALL other matters were 100%....

Edwin Newton Dodge

14th May 2018

All good as usual

Tanya Grayling

14th May 2018

Easy booking process will definitely use again

Nicole Michelle Ockwell

14th May 2018

it was a pleasure dealing with both Kelly and the company.
i would highly recommend your services to family and friends and will definitely book again.

Joanne Mandatis

14th May 2018

Everything went smoothly, value for money was great. Second time we have used Travel Online, and definitely will again.

Robert Wallis

14th May 2018

Responsive, efficient, helpful. Would definitely use again

Jennifer Jamieson

14th May 2018

Rebecca was fantastic and very prompt in responding to booking questions and finalizing everything. Hassle free and would definately have no hesitation in booking through travelonline again. Thanks heaps :)

Cheryl Barnes

13th May 2018

very helpful

Paul Hepworth

13th May 2018

Every thing has been perfect so far and would recommend Travelonline to family and friends

Esther Heaps

13th May 2018

Travel online made the whole process easy and was a pleasure to deal with helping me to plan my trip every step of the way. Will definitely use the assistance of travel online with my next holiday booking

Ashley Gore

13th May 2018

Smooth process throughout, couldn't be happier!!

Eric So

12th May 2018

A very helpful and informative company.Quick to set everything up and very quick to respond to any minor problems.
I would definitely use them for any future trips.
Thankyou very much

Lambert Grootjans

12th May 2018

Really simple and efficient to deal with. Thanks team!

Matthew Keaney

11th May 2018

Thankyou for making our holiday booking easy and very pleasant. Our consultant went above and beyond to make sure our holiday booking was stress free. Thanks for the help with the surprise dinner we would recommend you to others.

Darren Matthew Spiteri

11th May 2018

We found the service and tour package we purchased for Bali Seminyak Indigo Resort Hotel through Travel on-line to be of excellent value and very reliable. Everything that was organised was seamless and communication was excellent. I was a little nervous initially using an on-line service that I found through Facebook but this is an excellent and professional service I can recommend. Will be keen to use this service again in the future.

Simone Dalton

11th May 2018