TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Couldn't fault the great service provided by Emma!
Very efficient in delivering quality service and was so very helpful!
Thank you for making our family holiday for Kerrie's 70th birthday celebration do easy and wonderful!

Larry Cargill

11th Nov 2024

Maria was pleasant to talk to on the phone. When our booking could not be confirmed for the week we wanted, she was forthcoming in offering us alternative dates promptly. Maria took good care of us at every step of the way.

Peter Mihos

11th Nov 2024

Entire arrangements where great with reminder email before leaving Australia. Service was on time, clean and personable.

Russell John Patrick Hawthorn

11th Nov 2024

Brilliant as usual have booked a couple of times now and will definitely be back ..thanks

Kathleen Walters

11th Nov 2024

3rd time booking with these guys. As always, best prices, inclusions and service.

Noorian . T

11th Nov 2024

very happy with the service. I've never done online travel agency before I've always gone into an office will do again. Thank you for your time.

Samantha Marshall

11th Nov 2024

Would definitely recommend (already have) I travel a lot *this was my 10th holiday for the year) and usually do everything myself, so first time putting everything in your hands and from the start everything went so smoothly. Was a mix up with meeting our guide to sort out times for things but once that sorted met with Grace and booked tours and overall had the best time. Looking forward to doing this again next year. Thank you for making this a stress free break

Christine Pierson

11th Nov 2024

met at airport lovely staff and return same.

Ron Hickey

11th Nov 2024

Booking with Travelonline was stress free and Emma and Lisa confirmed any queries I had promptly. The package we had for our trip was really good and we are happy to book future holidays through Travelonline

Dean Mcgowan

11th Nov 2024

Everything was perfect - thankyou

Elizabeth Adams

11th Nov 2024

Couldn't fault travel online.

Esther Jones

11th Nov 2024

Was easy to communicate

Sunil Shankar

11th Nov 2024

Went smoothly

Lynne Huggins

11th Nov 2024

Excellent to deal with and offer great discounts and inclusions. Nothing is too much trouble to accommodate your needs.

Kirsten Eyb

11th Nov 2024

Absolutely incredible service!!
Nicole was able to help with flight selections and also explained the processes of booking and payment and was able to answer all questions i had regarding flights, transportation and the accommodation.
The hotel we stayed at was absolutely incredible and i can't wait to book this trip again next year!!!.

Delaney Constable

10th Nov 2024

Booking was super easy and staff very helpful

Amy Mathews

10th Nov 2024

From the start to the end the help and advise I was given was extremely helpful staff on the phone did and amazing job

Raquel Moreno

10th Nov 2024

It was our first time to Bali. Travelonline were fantastic and everything that we needed was taken care of. It was such a stress and hassle free experience! Thank you Lisa and team!

Christine Boyd

9th Nov 2024

Great service start to finish and any questions l had were answered quickly and easily, nothing was to much effort

Chris Ralph

9th Nov 2024

You responded quickly to my questions and the trip was memorable thanks

Peter Oates

9th Nov 2024