TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,605 customer reviews

great help! would use again

Didier Ternel

24th Apr 2018

I found travelonline.com very easy to deal wiith. Payments and itinery adjustments were as simple as a 5 minute phone call.

Brett Gill

24th Apr 2018

your help and advice and planning was excellence.
we would book with u again.
And we would recommend u to friends.

Philip Demaria

24th Apr 2018

Trip booking was completed with a minimum of fuss. The half day included tour of Phuket was a bit disappointing as the guide spoke virtually no English and after a quick whip around three sites then took us to a duty free store and then a jewellery store even after all on the tour weren’t interested in buying jewellery.

Colin Purvis

24th Apr 2018

Clare was fantastic to deal with! have used travel online several times now and will continue to do so.

Stephen John Peterka

24th Apr 2018

Easy and no problem to contact the staff direct. Good value for money holiday and will definitely look at using you for further holiday packages.

Cole Trinder

24th Apr 2018

Holiday package was brilliant- Everything was as described in package. Great service by travel online staff when calling or emailing them with questions.Would definitely book through travel online again!

Michael & Ann-Maree Anderson

24th Apr 2018

Booking accommodation was easy. Communication was efficient.
Would definitely use travel online again

Carolyn Turner

23rd Apr 2018

We were delighted with TravelOnline. Everything was there as promised. The hotel, the transfers, the vouchers etc.

Communication excellent.

Thanks !

Craig Goldblatt

23rd Apr 2018

I liked the prices being offered, very competitive. Was a little frustrating not seeing if a property is available or not but having to wait for a confirmation. Also tried to make a second booking at the last minute but your site cant do this.

Would use you again.

Louise Schoe

23rd Apr 2018

Great and simple - thank you Louise

Natasha Amery

23rd Apr 2018

Kelly was great to deal with, very accommodating when I needed to change flights at the last minute. Yes, I would recommend to friends and family.

Danielle Toga

23rd Apr 2018

I found the service of Rebecca excellent. All correspondence was attended to quickly and changes to our booking handled efficiently. Rebecca is very professional and I would not hesitate to book with your company in the future.

Kristi Cleland

23rd Apr 2018

I would definitely book with you guys agsin. It was a lovely experience and we had a good service from travel online.
Thank you Claire

Bledi Kongo

23rd Apr 2018

Thanks Kelly, all arrangements worked well. Very well organised. Package terrific. Naviti initially put us in garden view regather than ocean view and we didn’t receive the fruit bowl in the room. Room switch was made within 24hrs and well worth it. We tried all dining options and they worked well as did the vouchers for activities and the transit centre. Transport punctual and great service with a smile.

Jen

23rd Apr 2018

Excellent service from Claire Wilkilson

Madhukar Bhalla

23rd Apr 2018

The whole booking and enquirer process was simple, any queries were replied to in a timely manner and I will definitely be using this company to book through again.

Cheryl Marshal

23rd Apr 2018

Will happily book again

Joshua Gentle

22nd Apr 2018

Yes probably!

Evangeline Love

22nd Apr 2018

Great service - helpful and responsive. Thank you

Christopher Lye

22nd Apr 2018