TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,605 customer reviews

Always happy with your customer service. Will keep using you in the future too.

Shen Carter

16th Mar 2018

awesome, loved it

Chloe Carroll

16th Mar 2018

Your service was very good. Everything was arranged for us as discussed and we didn’t want for anything.
Thank you Clare for all your help. We actually met people on our holiday that booked with Clare and were also very happy
Thanks again

Peter Cleveland

15th Mar 2018

Prompt, helpful service. Great deal.
Easy payment system.
Because of this check in easy.
Will use travel online again.
Thank you very much.

Brendan

14th Mar 2018

Our holiday went off without any problems and the Resort was great. I would use Travelonline again.

Michael Bowen

14th Mar 2018

Helpful when needed and yes I would book again with you. Would also recommend you to family and friends. Thank you

Kristen Stevens

14th Mar 2018

Great service, easy to use online booking facility, fast turnaround on our request. Great price achieved for hotel.

Todd Coall

14th Mar 2018

Thank you for an amazing deal that made it possible for me to celebrate my university graduation in style at the luxurious crown towers Perth.

Lia Shavian

13th Mar 2018

Kelly looked after our needs, and we got what we asked for.

Robyn Young

13th Mar 2018

Great, easy dealing with you. Thanks

Rupert Freeman

12th Mar 2018

Highly recommend travel online
Really easy to obtain a quote and the customer service was excellent. Will use again for sure

Jennifer East

12th Mar 2018

Excellent service, prompt & efficient. Will use them agai

Sue Barton

12th Mar 2018

Very helpful staff . Listened to all my requests and as a result I had a fantastic relaxed holiday with my son.

Francisca Chitambira

11th Mar 2018

Hi Lisa
Everything was awesome from you , the transfers and the resort . Thanks for everything and I will most definitely be using you again and recommending your services to friends and family .

Dean Gammidge

11th Mar 2018

Great value.
Will recomend

John Perkins

8th Mar 2018

Miscommunication where we wanted to stay but end result was okay. Had some issues making final payment but okay in the end. Overall will book with you aha.
Thank you

Andrea Forsyth

8th Mar 2018

Lisa was very helpful, easy to deal with.
The Bali Mandira was fantastic, great customer service, friendly staff.
Rooms spotless, room attendants could not do enough to please us.
Would recommend this resort to any age group.
Great just to relax and pamper yourself, no need to leave resort at all if you don’t want too.
Great for Lisa to check in on return to see if we where ????
Thank you once again will book with you again.
Pleased customer ????????

Margaret Catherine Gilchirst

8th Mar 2018

Enquiries was dealt with efficiently and we had lots of information supplied to us from the consultants. Booking went smoothly and we would book with travel online again in the future.

Paul Confait

7th Mar 2018

Service very good, especially as this was a booking for three consecutive hotels. Everything went perfectly and special mention must be made of Fusion, who did all the transfers. The drivers were prompt and friendly. They made allowances for exceptional circumstances such as when one of the transfers between hotels coincided with the arrival at one of them of the President of Indonesia! They were very aware of the minute by minute traffic conditions getting around the place.
Have booked many times through TravelOnline and will continue to do so. Thank you

Jill Melton

7th Mar 2018

Good contact, good answers.

Joachim Gaulitz

6th Mar 2018