TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

Fantastic online service with consultants at your finger tips. Our holiday booking experience as well as the hotel and travel company who provided the extras in Phuket were all amazing. Thank you! In fact I recommended Travel Online to couple who regularly travel while overseas.

Sandy Grosz

20th Nov 2017

Very helpful and friendly. Had a great experience. Will be booking next holiday through travel online again

Dean Clarke

20th Nov 2017

Great service and great price on accomodation at Shantara in Port Douglas. Only issue we had was Tiger changing one of our flights which meant we had to pay for a nights accomodation in Melbourne due to very early flight. Otherwise very happy.

Darren Heritage

20th Nov 2017

Quick and helpful emails. Our trip was a smooth one and we will use Travel Online again.

Aleshia Grover

20th Nov 2017

Excellent customer service. Timely updates and communication.
Highly recommend

Corrina

20th Nov 2017

Really great service - easy to deal with, great follow up communication.
We will use travelonline again for future holidays - Thank you :)

Jasmin Weakley

20th Nov 2017

Got a good deal on accommodation and booking in was hassle free. Would recommend to family and friends.

Sheryl Ramsey

20th Nov 2017

Awesome thank you

Peter Reichert

17th Nov 2017

The service that I have received from Clare and colleagues has been amazing to say the least! Always on the ball, friendly and knowledgeable. I was impressed with Clare's proactiveness when the hotel had issues with our room, and again when we had issues with our meal plan.
I would highly recommend and will be using your services again.

Aiya Thorpe

16th Nov 2017

Very friendly staff and very helpful

Adam Bovalino

16th Nov 2017

I liked the ease of booking and any questions I had were answered successfully and promptly. I would recommend to others.

Frances Kostopoulos

15th Nov 2017

Staff very efficient and proficient.Everything was promptly and efficiently organised with no hassles or errors. Communication was excellent.
Well done guys & gals.

Murray Luke

15th Nov 2017

Thank you to travelonline. We didn’t realize what a great deal we had until we spent a few days in Fiji. The costs such as transpiration, food, leisure etc in Fiji could be very expensive. I’m glad I took this deal from travelonline.

Cherry

15th Nov 2017

Great company to use.

Anthony Mcarthur

14th Nov 2017

Thanks so much for assisting in arranging our trip. Travel online were significantly cheaper then other quotes I received And the service has been fantastic. Thanks Claire :)

Hailee Mahony

14th Nov 2017

Would book again ....

Patricia Rowatt

13th Nov 2017

We’re very happy with the deal we got with travel online, and loved that you only had to pay deposit (flights) on booking and the rest prior to travel. Also liked that you had options to included transfers, meal plans etc. Our consultant Kelly was great and was happy to answer any questions about our flights, accommodation or Fiji itself promptly!

Jaimee A

12th Nov 2017

Booking through Travel Online was effortless. Clare did an excellent job and everything was well organised and no issues occurred at all and made this holiday a very enjoyable experience.

I would book with Travel Online again in the future, the price and inclusions was excellent value for money.

Kerry Stafford

12th Nov 2017

What a great service! Apart from a slight delay in receiving our vouchers originally which was quickly sorted, everything was so well organised. All bookings and transfers were spot on when we arrived. Have already recommended Travel Online to our friends and family as well as others we meet at the resort!

Bronwyn Best

9th Nov 2017

I have already booked again to have the same holiday again next year.

Gae Frecklington

6th Nov 2017