TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

Everything was fabulous. Perfect

Scott Clarke

26th Oct 2017

Always great attention to detail and all phone calls are followed up very efficiently

Pauline O'rourke

26th Oct 2017

Thanks Laura...Great service and seamless booking process for our recent holiday. Will definately use travel onlline again and will highly recommend to family and friends

Kerri Sully

25th Oct 2017

Excellent service and assistance. Nothing to much of a problem to sort out. Would definitely use TravelOnline service again.

Peter Johnson

25th Oct 2017

The service was excellent and the staff chose exactly the right place based on the information provided by me. Also good value for money.
It would have been useful to know that the apartment was 2 storey with steep and dangerous stairs and not that suitable for a family with a 2 year old.
Definitely I would book with you again and would recommend you.

Suzanne Feary

25th Oct 2017

thank you for your help with booking my Hotel, The Pullman was great and a perfect location for our holiday

Julie Leech

25th Oct 2017

Very happy with the service and value for money.
All aspects of the holiday went without any problems.
We have stayed at the Patong Merlin on previous occasions and
would welcome any good deals there during 2018.

Robert Fenly

25th Oct 2017

Very quick getting back to us on our booking ..Would definitely book through you again and have all ready recommend you to family and friends and also new friends meet on our holidays ..Fantastic service

Gordon De Bruin

25th Oct 2017

Hi, first time I have gone threw travelonline and u were great, every email I sent was responded quickly. Everything went smoothly as from flights transfers etc..we loved our room it was perfect...thankyou Kelly

Paul Keen

25th Oct 2017

2nd time this year I have used Travel Online both times great service. Only minus this time is that I had to pay for transfers separately was not included in final quote so was inconvenient to have to then again book & pay, also a bit misleading when most packages include transfers. Also bonus massage was at an external provider not at hotel so we did not use voucher. Would recommend for family & friends to use just make sure of inclusions before you book. Valerie Lester

Joachim Koch

25th Oct 2017

Have use the services of TravelOnline a number of times now for our families travel needs.
Great value packages with nice balance of inclusions. Easy, no fuss contact via my preferred booking method over the Internet & by email.
When I have called the TravelOnline office to discuss any matters, the staff have always been friendly, courteous and knowledgeable.
We most certainly recommend the services of TravelOnline to family & friends. In fact I'm about to book our next family holiday with TravelOnline. Tremendous value, lovely staff & great payment options

Eric Bowerman

24th Oct 2017

Great service

Rodger Williamson

24th Oct 2017

I will be back! It is so easy to book all the flights accomodation and activities on the one site, knowing that you are getting a great deal!

Sandra Bertuch

24th Oct 2017

Was good to have everything sorted before going on holiday the room all booked and paid for and the airport transfers all sorted.

Paul King

24th Oct 2017

Holly was amazing! She made it so easy to organise and book our trip to Thailand. It was an amazing experience to have everything looked after! Thank you so much Holly. We will definitely book again and will recommend it t our friends and family.

Alatina Allan Tagaloa

24th Oct 2017

we were the only ones who booked through here and not through a recommended travel agent looking after the guests of the wedding we were visiting fiji for. We found we got plenty of freebies thrown in that none of the other guests had and probably got a cheaper deal on accom also. We happy. Will use again next holiday planning. Thankyou

Shelley Richardson

24th Oct 2017

Fantastic as always, service to the client is remarkable, any questions and they are always answered ASAP. Holiday was well organised and great.
Thanks,
Rachel.

Rachel Hodgeman

24th Oct 2017

Great service would highly recommend!

Andrew Roberts

24th Oct 2017

Our holiday was fantastic and everything went to plan. Very happy with service

Andrew Robertson

24th Oct 2017

Very easy to book with you guys. Not a problem to send vouchers to me after I had misplaced them in our move.

Nicole Lofting

24th Oct 2017