TravelOnline Reviews

We received excellent service from Jodie and the team at Travel Online. Their responses to our numerous questions were timely and detailed. It never felt as if we were forgotten about. Our holiday was seamless thanks to their professionalism.

Efficient and friendly service.

Yes I would book again

Everything went according to plan
The service from travel online was excellent
The only problem was with a miss understanding with late check out the resort said there late check was 12pm
And you said 6pm we had to pay 2000baht extra for two rooms to stay till 6pm not happy with the extra cost
Overall excellent service

as with all our trips with travelon line excellent

Fantastic service from start to finish! Rebecca was especially helpful when we had to cancel our overseas holiday because of a change in circumstances and then helped us to rebook another holiday.
I also love how you can build your own quote online and add/change things depending on what you want.
Will be recommending this service to all my family and friends.

Did not have any problems. Would book again and recommend to others.

The trip arrangements were seamless and proceeded without incident.. The included massage was at in a business location in Patong that was difficult even for the locals to find. The massage service was sub standard as it was conducted on a mattress on the floor and lacked privacy. The local travel provider who met us at the resort, lied about the cost of excursions to local islands and shows. This was not unexpected as we had been to Patong before and we were able to greatly to improve the cost of these excursions. This was a trap for the uninitiated. Excursions are better sourced from agents in Patong main street. We will us Travel Online again based on the value and service received.

Great reliable service. Will definitely book with you guys again.

The service given was excellent, without any undue pressure whilst I was considering options for flights and resorts. When booking was complete the confirmation was prompt and very good. An oversight which should have been bought to my attention is, that the transfer from the airport to the resort was only one way, not a return voucher.

Easy

Great communication and so friendly, would/will highly recommend to anyone

Excellent Service
Will book with your company again
Smooth transition and no problems .
Thanks for making our holiday a pleasure .

Good service would use again without doubt

Very helpul service that managed to find accommodation on an island where no others could.
Very professional and would certainly use again

The trip was amazing thank you very much.

The room and cake were extra special for our anniversary, thank you very much.

The transfer was easy to find and very friendly.

The property was perfect and breakfast was delicious, although we noticed that our sheets were not changed every day when asked, simply the bed was just re-made.

Lisa made our booking very easy despite organising for two families in two different locations and situations. Thanks for all you do...

Brilliant customer service. I made a mistake when booking & they did everything in their power to fix it. Good deals on holidays too.

Very good service with my choices all accommodated as requested. Tours were up to standard through ATT Kings. Answers to all questions were prompt and accurate. Instructions as presented prior to the trip were simple and well understood. Great service from Clare and all of the team on all aspects of the trip.

was very happy with all aspects of service.