TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Easy to use

Rhonda Neill

4th Nov 2024

Find holiday. Book with Online Travel. All the correspondence is easy to understand. No catches for unknown extras. Have a first-class experience. Repeat again.

Peter Tasker

3rd Nov 2024

Natasha made the whole process easy. She was such a pleasure to deal with, was responsive and dealt with us in a very friendly and professional manner. We will definitely book another holiday with Natasha and/or Travelonline.

Dorothy Cowie

3rd Nov 2024

Fabulous service, every part of the process was incredibly easy, from booking to holidaying! Would definitely recommend TravelOnline!

Danielle Thompson

3rd Nov 2024

This is our 4th trip with online travel this year and again everything went without a hitch, I can't recommend this company more highly they deliver on everything and always exceed expectations.

Catherine Macpherson

3rd Nov 2024

Lisa was incredible to work with, her communication and professionalism was unmatched. Was amazing support for my first solo trip, will definitely use the service again

Timothy Russ

3rd Nov 2024

Hassle free booking
Made it so easy
Thank you

Sandra Janssen

3rd Nov 2024

Quick communication and easy to deal with. Very happy with service

Jessica Mclaren

2nd Nov 2024

Great service would definitely use again good communication and helpful when we needed it

Geoffrey Webster

2nd Nov 2024

Professional and courteous and always eager to help make my holiday fabulous

Saverio Madaschi

2nd Nov 2024

This is the first time I used Travelonline and I must admit, I was apprehensive at the start. With so many scammers offering best travel deals, I took the risk and booked my accommodation. It was not only the most affordable but the best for my accommodation needs. WAHI has a pool spa which enabled me to do my hydrotherapy sessions during our stay there. Kristy managed my booking and it was a breeze. Even the airport transfers was included in the accommodation offer. Thank you, Kristy! My husband and I had a wonderful trip.
Cecilia & Tony

Cecilia Lugo

2nd Nov 2024

Great service from all of he staff. Not a single issue whilst we were away. Definitely book again with Travel online.

Wendy Mcfadyen

2nd Nov 2024

Excellent service - already looking for our next Bali holiday!

Elizabeth Tasker

2nd Nov 2024

Thanks Kristy. Until next time.

Colleen Outridge

2nd Nov 2024

Very happy with the overall service. Everything was easy enough to book and any concerns were answered promptly. Will definitely use them again for my next holiday.

John Blain

1st Nov 2024

We had the best time in Bali, would totally recommend travel online for any future travels

Nicole Cotter

1st Nov 2024

Great service and experience; well organized - thank you Nicole

Llewellyn Robertson

1st Nov 2024

Fabulous service. Questions were promptly answered.
I encountered a problem with redeeming a spa voucher and it was rectified quickly.
Loved the beach bag extra! A great surprise.
Would definitely use/recommend travel online!
Thanks for a great holiday!

Paolo Santon-rutherford

1st Nov 2024

Kristy was friendly, nothing was a problem, will defiantly recommend and use again.

Paula Ponticello

1st Nov 2024

Great Service. Received all necessary paperwork/vouchers on time. Had no problems from start to leaving Aus. It was a nice surprise that a Travel Consultant from My Thailand visited us on the 2nd day to make sure we had settled in and to confirm our transfer back to the airport on final day and to arrange our 4 hours tour and any other tours we wanted to take. Thanks again Lisa S.

Judith Boyden

1st Nov 2024