TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

The service was great. Information and paperwork supplied promptly. The package was very good value for money, and was the cheapest compared to other websites. I would recommend your website to all my family and friends. Thank you very much.

Oksana Humphries

8th Sep 2017

Another great job Thanks
Never have problems with Travelonline

David Cox

8th Sep 2017

Clare was wonderful!
Always available to take our calls and answer our questions!
We had a terrific holiday!
Thank you

Andrew Vaughan

8th Sep 2017

Great value accommodation and great service from all the team at Travelonline.Highly recommend

Mark Allen

8th Sep 2017

Fantastic booking service and follow up/after-care. Thanks to Laura D., Michelle and the team. We booked online, receiving a great discount for our chosen resort and flight package, but did not expect anything further for the discounted fee that we had been offered. Well, the same day, and weeks thereafter, we received relevant communcation from the team, advising us of our upcoming travel plans, available packages together with critical information like any amendments or changes. There was one change to our package (no beach towel on an island escae) and this was not from travel.online, but the supplier/agent. All communications were prompt and professional. We would definitely deal with the travel.online team again. We just need to select our next holiday destination!

Iztok Fras

7th Sep 2017

Fantastic service, everything was done for us..
Regular contact was made up until the trip was taken.

Natasha Talbot

7th Sep 2017

Great service, prompt and reliable, thank you for your great deals and service

John Ward

7th Sep 2017

Prompt and helpful replies. I would book again through TravelOnline.

Vanessa Legg

7th Sep 2017

Very good

Robert Smith

7th Sep 2017

Great service would book thru you again and the Transfers TTF were fantastic great cars and excellent service from drivers

Kevin Hinds

7th Sep 2017

Great service, everything organised as requested and no glitches at all, thank you for a great holiday that was reasonably priced

Tracey Carroll

6th Sep 2017

Very good service

Sonya Haig

6th Sep 2017

This is the 3rd time I have booked with your company and will do again. Your help with any query is never a problem and the deals you get with the many travel companies are excellent!
Much appreciated!

Jo

6th Sep 2017

Easy to get quotes and then to book
Loved the hassle of not being rung continually as I had with previous travel agents and other websites
Only issue I felt is I had to chase up to receive the final hotel travel vouchers.

Tracy Chilby

6th Sep 2017

Great fast service. All went well with out trip. Would use again and reccomend.

Matthew Petersen

5th Sep 2017

Very happy, will use you again

Anthony Robinson

5th Sep 2017

great service

Guy Winship

5th Sep 2017

Good service and will be using them again. A couple of times email response were late.

Nigel Ram

5th Sep 2017

Fantastic service, very professional. Couldn't do enough for me. Thank you, we had a wonderful holiday.

Victoria Ward

4th Sep 2017

Thank you Marleen for all your help with booking this hotel deal. Your holiday deals are awesome and the best we found on the internet! I will definitely be looking at your deals for our next holiday. I found your service very professional and courteous, always promptly responding to my queries. I would definitely recommend you to friends and family - although I would not recommend this hotel! Kind Regards, Susan

Susan Bartholomeusz

4th Sep 2017