TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

This service made booking our holiday so easy. I have already recommended it to family and friends

Vicki Bell

25th Aug 2017

Was very nice stay thank you, the apartments were excellent and the service you provided Holy were superior and no fuss. Thank you

Cara Behncke

25th Aug 2017

I would definitely book with you again very helpful and friendly we had a wonderful time thank you very much I would definitely recommend this service to my family and friends

Barbara Largaiolli

25th Aug 2017

Overall very good! Efficient follow up. No hitches & good advice/ attention to detail. Would use again.

John Elton

25th Aug 2017

Clare did a fantastic job in a short amount of time to book our Hawaiian holiday. I'm very pleased with how she sourced the best price for me and I would definitely use Travelonline and Clare for future trips.

Mimi Lizzi

25th Aug 2017

Laura was excellent. Very understanding and easy to work with!

Felicity Mears

24th Aug 2017

Service was great and the value was terrific - we were unable to find another travel agent or even the hotel itself to offer a stay 12/10/8 pay 6/5/4 so this was a really good deal. Little bonus like the $20 hotel voucher for signing up, and the free 2 person x 2 hour massage thrown in - well that was much appreciated. We travel often ourselves and this was the first time we had used travelonline.com - we will continue to check out the specials for our future travels and would definitely recommend to our friends and family.

Chris

24th Aug 2017

Will recommend your company

Vida Louise Robertson

23rd Aug 2017

Great to deal with

John Chadwick

23rd Aug 2017

Great service and above and beyond effort to make our short holiday work.
Thanks

Peter Sarda

23rd Aug 2017

We were very happy with all aspects of the service from travel online. The only aspect of the trip that we were disappointed with was that the airport transfer at the end of the holiday apparently forgot about us and were therefore about an hour late picking us up (after many phone calls made on our behalf by the hotel reception, who were fabulous). We still made our flight, but it was a bit stressful there for a while. Not a great way to end an otherwise wonderful vacation.

Julie Sydenham

22nd Aug 2017

really helpful which made our holiday experience much more enjoyable. will definitely recommend and use again.

Kevin Sweeney

22nd Aug 2017

My husband and I had booked a getaway to Noosa when we had some bad news in the family and we had to cut our trip short. Although Travel Online were (understandably) not able to organise refunds at such short notice they were very helpful and assisted us in rearranging things at minimal cost or inconvenience. Further, we were really happy with all aspects of our trip. We would definitely recommend your services.

Theresa Dowling

22nd Aug 2017

I would book with travel online again. I was very happy with their service. I had a hiccup with my arrival and pickup, but this was my fault -didn't read the paperwork properly. Excellent service

Kathleen Lang

22nd Aug 2017

Thanks for making our booking so easy.even when I asked a lot of questions they were always answered and put my mind at ease.i wouldn't hesitate to use travel online again.thank you.

Lorraine Kociuba

21st Aug 2017

We would definitely book with Travelonline again. We have already recommended you to friends. Thank you Laura.

Margaret Hull

21st Aug 2017

Initial phone enquiry was excellent, given plenty of information all my questions answered. Dates looked at and quote provided promptly. All queries emails received promptly.
Excellent service, excellent holiday package. Will definitely use again and recommend to people.

THANKYOU

Leonore Colgan

21st Aug 2017

Very responsive and gave options to what we could do. Thanks for all your help Kelly.

Gabrielle Wandl

21st Aug 2017

Thanks we had a wonderful holiday. Everything worked well. Accommodation was very good, no issues getting skis or transport. We would love to do again in the future.

Susan Taylor

21st Aug 2017

Thanks for organising such a great holiday package. Prompt service answering any queries. Will use your services again

John Turner

21st Aug 2017