TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

Great service - everything worked extremely well and we were not disappointed.

Janice Hill

31st Jul 2017

Loved the polite friendly service. Booked our trip with confidence and will recommend to family and friends.

Leon Andrew Rawlins

31st Jul 2017

Our second overseas holiday booked through travelonline and once again found them great value and hassle free. Always quick to anwer emails and provide any reassurance necessary. Would use again and have recommended to friends and family.

Peter and Delilah Brennan

31st Jul 2017

Easy and perfect. Definitely book through here again.

Stylianos Simatis

31st Jul 2017

Thank you so much Holly for co-ordinating our trip. Your website is very easy to use and your quote system covers off on all things required. Making payment was easy and when we had all the travel and transfer vouchers we had no issues what so ever. Any questions I had during the process were answered in a timely manner and I would highly recommend your company and staff to family and friends.

Melissa Gurney

31st Jul 2017

Your service was stress free from the word go! You made the booking and payment so easy and kept us informed every step of the way! I would highly recommend you to family and friends!

Rick Callow

31st Jul 2017

Thank you Rebecca the Manathai was beautiful and everything was perfect.

Paul Ryan

31st Jul 2017

The service was fantastic and very helpful.
When arrived at airport in bali our transfers did not arrive. The next day I emailed and requested a refund. Was told would be in my account in a few days.
Have not yet received it been 5 working days.
But I'm sure it should come through this week

Deirdre Waddell

31st Jul 2017

Yes we would book with travel on line and so have our friends .

Vladimir Loncaric

30th Jul 2017

Kelly was most helpful every time I contacted her for assistance. As I hadn't travelled in a while, it was great to have someone who was more than helpful with my questions. Hope to see more ads in the Sunday Brisbane paper with travel deals, as loved my short but sweet trip.

Catherine Lane

30th Jul 2017

Everything was easily and well organised by the friendly staff and the trip went without a hitch.
I would use this service and agency again

Dion Olszewski

29th Jul 2017

Everything was easy. Got a great deal. Nothing was a problem.

Darren Stanbury

28th Jul 2017

This is our 3rd holiday that we have booked through Travelonline and everything went smoothly this holiday as it did the last two times. We would definitely book through you again and always recommend Travelonline to our family and friends. Thank you!

Michelle Newbury

28th Jul 2017

A one stop shop... package deal with flights, transfers and accommodation was easy and quick. Consultants were helpful and only a phone call away! Everything went exactly to plan, smooth sailing thanks to great organization on behalf of Laura! Thanks so much... our first time using travelonline.com was a wonderful experience!

Brett Hopley

28th Jul 2017

I like the fact that you could pay off the holiday in instalments and receipts were sent to account for payments. I like the online quotes that you can do without speaking to anyone.

Emma Green

28th Jul 2017

Great service and prompt with replies

Sonja Foran

28th Jul 2017

I would have no hesitation booking with travelonline .cecila you where very good nothing was a problem you where very professional and I Will have to say I would not deal with anyone else for my next holiday than travelonline 10 out of 10 travelonline.

Lesley Frances Rhonda Billington

28th Jul 2017

Cecilla Russell and the team at Travel on Line where exceptional... from the first enquiry they where every so happy to help with any thing I wanted. I would recommend Travel on Line if your looking for a trouble free holiday booking experience, they look after Everything. Great job Travel on Line keep up the outstanding service. WILL be using them again for my next holiday.

Joanne Farrugia

27th Jul 2017

Thank you for making our reservation so easy. It was very nice to know we could communicate with you by phone, and that you were in Australia and understood our questions. Thank you for our massage voucher as well, very nice bonus. Will definitely use you again in the future.

Julieanne Luttrell

26th Jul 2017

Were happy with prompt replies to emails. Service over the phone was also very good and helpful.
Yes I would book again and will recomend to family and friends.

Anastasios Ioannidis

26th Jul 2017