TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

I have used travel online twice now and will continue to use them, the deals are cost effective and the service received when reaching out for assistance is seamless, thankyou

Allana Stuart

1st Nov 2024

Received all emails for my holiday no problems

Ronald Hayes

31st Oct 2024

Travel Online was so easy to use and so helpful it made travelling a pleasure. Great value packages that could be modified to suit.

Definitely will use again

Peter Oliver

31st Oct 2024

Very helpful.

Christie Neville

31st Oct 2024

Very helpful

Kim Dickson

31st Oct 2024

Third time I have used this company and they are always helpful

Nicola Drinnen

31st Oct 2024

Greatly appreciate you Lisa. You made it happen at the shortest of notice. It was my wife's birthday and you made it extra special by informing the hotel. The staff were amazing at the novotel. The hotel grounds was beautiful. Amazing for photos.
We were surprised by the birthday cake at breakfast and the traditional birthday song.
The 7 days were amazing, the hotel was super clean, breakfast was amazing everydsy. The staff were kind and helpful with everything. On our last day the transfer to the airport was at 6.30am, we tried to grab a quick bite at the hotel. The staff went all out to make sure that we had a good breakfast before we left.
We would definitely stay there again.
Also Mr Bob down the road had amazing steaks and desserts. That's just for the newbees looking for good food.

Thanks,
Andrew

Roland Werner

31st Oct 2024

Had a great experience using TravelOnline and would recommend it to others most definitely!

Naomi Fuller

30th Oct 2024

good communication, good deal

Cheryl Jonquieres

30th Oct 2024

Everything was easy to book, worry free.

Kerry Tyler

30th Oct 2024

Fantastic service, will definitely use again!

Belinda Nobrega

30th Oct 2024

Had an excellent trip, all arrangements went as planned from accomodation to transfers.

Jason Laird

30th Oct 2024

Holiday was fantastic value. Transfers were waiting at airport as arranged and hotel was 4 star

Diane Kay Wilde

30th Oct 2024

TravelOnline made arranging our trip so easy. Lisa answered all of our questions and nothing was to silly to ask! I would definitely highly recommend TravelOnline and we will be booking again in the future.

Marc Neilson

30th Oct 2024

Everything was organised for us. No problem anywhere. Would totally use you again
Thank you

Kay Burrows

29th Oct 2024

Fantastic travel company so easy to deal with and really helpful staff who work to meet their clients travel and accommodation needs.

Rosemary Wood

29th Oct 2024

This was so easy!! The prices were great and Maddison was very helpful. I would recommend her for this experience. Can't wait for the holiday

Sharron Irons

29th Oct 2024

I received great service from Lisa Scull, and the process of booking the trip was a pleasure from start to finish. All documentation was in order, and at one point I thought it was too good to be true. In fact, it was all true, and what Lisa promised was delivered; from the pickup at the airport, the all-inclusive package and stay at Centara Villas, to the drop off back at the airport. Thank you for all you did Lisa, I do appreciate it very much. I highly recommend TravelOnline and will be back.

Jacqueline Stockton

29th Oct 2024

no issues at all! great service

Robert Naylor

29th Oct 2024

Cannot fault the service or booking and communication from Natasha. Everything went very smoothly and we'll be happy to book via travel online again

Karan Thomas

29th Oct 2024