TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

Rebecca was very professional and her service was really one of the best I have received from a travel agent. I have booked with TravelOnline before and will book again without hesitation.

Christina Ivanov

26th Jul 2017

Great company to deal with was very easy. We changed our booking with no dramas at all.

Craig George

26th Jul 2017

I have now booked holidays a number of times and found the services excellent. Would not use anyone else.

Grace De Battista

26th Jul 2017

Dear Holley,
This was our 2nd holiday to fiji with travelonline .Our transfers flights and accomadation all great.The private transfers company you used were very good and very informative.The
Raddison and staff were lovely.Thankyou for another great trip to fiji.Lynne.

Lynette Mogg

26th Jul 2017

Everything went without a hitch. Would definitely use your services again.

Lynn Noblet

25th Jul 2017

More than accommodating in finding accommodation and my needs thankyou

Jodie Tutauha

25th Jul 2017

Just wanted to say a big thank you to Marleen for arranging our holiday to The Intercontinental, Fiji. The whole process was flawless from the flights booked, to the transfers & hotel stay. I did a lot of research online before I contacted Online Travel for the most competitive prices and Marleen seemed to find them straight away. We only had to pay for our airfares upfront and a small deposit which was a nice surprise. I was a bit weary about using an online site to book our holiday but I had a great experience and will be in touch with Marleen again in the future. The Intercontinental, Natadola Bay was exceptional and we will be back for sure. Kind regards, Sarah

Sarah Elizabeth Bisset

25th Jul 2017

Great service. Prompt with queries.
Many thanks for all your assistance organising our family holiday.

Matthew Wright

25th Jul 2017

Was a great service and to have one point of contact throughout the booking period. I have recommended your service to a few friends already as I think it was great value. I would book with you again. The only thing I wasn't too keen on was whilst in Phuket it was difficult to confirm our return transfers and we didn't get to use our massage voucher as it was far away from our resort. Other than that great trip and all information provided by our consultant was spot on.

Joanne Davies

25th Jul 2017

Very happy with all your over all service will be reccomending the company to other. Everything so easy and straight forward. Thanks :)

Nadia Difelice

25th Jul 2017

Very very very happy with Cecilia! She is absolutely brilliant to deal with. I had changed my mind a few times regarding accomodation and she continued to be polite and send through new quotes right through to the last week before we left. What an awsome lady! Thanks Cecilia, we had an awsome time. Looking at cruises now????

Nadine Post

25th Jul 2017

Thank you Rebecca, for your efficient service. Will book accomodation through travel on line again.

Tony Biggs

25th Jul 2017

Great hotel deal. Had no problems whatsoever

Paul Stephenson

25th Jul 2017

Great service and offers

Michael

24th Jul 2017

Travelonline offered an excellent package with value added inclusions. The process was extremely simply and whenever a query was raised the response was immediate and useful. Will definitely use and recommend Travelonline. Thanks to all the staff. Regards Michelle

Michelle Harrison

24th Jul 2017

Great deal and experience with Travel Online. We will definitely use this company again. Thank you for a fab holiday.

Julia Cattanach

24th Jul 2017

Excellent service, very responsive.

Markica Simic

24th Jul 2017

This was the first time I had booked through travel online .thank you Cecila for helping me with my holiday nothing was a problem and everything was handled so professional I would not hesitate to booked through you again .

Lesley Frances Rhonda Billington

24th Jul 2017

This was our first experience using Travel Online to book our family holiday to Fiji’s Treasure Island Resort (July 2017). The initial booking was done via the Online Travel website which I found easy to navigate and include things such as flights and transfers from the airport to the resort.

Unfortunately, our first-choice resort was fully booked and I immediately received a call from Clare Wilkinson (Travel Consultant) to explore other alternatives. I found her to be both knowledgeable and professional in the dealings I had with her. In particular, my questions (mostly sent via email) were promptly answered.

I would definitely recommend and use Travel Online for our next holiday given their great service and pricing

Peter Neal

23rd Jul 2017

Fantastic attentive service with all my questions & options answered. Competetive prices. Would definitely book with Travelonline again.

Lydia Krstevski

22nd Jul 2017