TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

We recently enjoyed a holiday in Thailand, booked through Travel Online and we could not fault their service . Questions were promptly answered, any adjustments we requested were attended to and every consultant we dealt with was friendly and most helpful. We have a trip to Fiji booked through Travel Online coming up in November and can't wait. We have already recommended the team to friends and family. Fantastic service, excellent deals and everything delivered as promised. Don't be afraid to book your next holiday using this online service, there are actually very helpful 'real people' to assist you once your booking has been made. 10/10!!!

Katherine Ding

13th Jul 2017

Excellent service once again well done. Highly recommended

Gary Rimmer

13th Jul 2017

Great service always

Sean Haran

13th Jul 2017

everything went well Marleen, thanks so much. i was a bit nervous booking through an online agency but everything went without a hitch.
i didnt get the room i had requested but that was not to do with you, the request was noted on the paperwork. anyway, they did their best to accommodate in the end and we moved rooms on the second day. all good. we had a lovely time, thanks.

Jodi Hahn

12th Jul 2017

Timely service , easy to deal with , holiday was great everything worked well

John Quinane

12th Jul 2017

Such a smooth transaction and great service

John Sergis

12th Jul 2017

Excellent and prompt service. Would use again and recommend to others.

Pauline Gaffney

12th Jul 2017

It was all very easy for us and there were no surprises. We will be very happy to use your service again.

Richard Taylor

12th Jul 2017

This is the second time I have used travel online to book my holiday and again the service has been fantastic.

Janene Petersen

12th Jul 2017

A good experience, very happy

Simon Lynch

12th Jul 2017

Easy to book, good options, great prices

Brydie Bodnar

11th Jul 2017

All went well and we enjoyed our time up north. Weather was not too helpful for the first 4 days but it was great for our island escape. The only issue we had with the vouchers was at Novotel. The three times I checked in, they wanted me to pay for the accommodation (again) and the breakfast deal was not in their system (Adults $20 and kids free). At the end of the day everything was sorted out.

Andre Lopes

11th Jul 2017

Great service. The website is very easy to use and inclusions well explained. There were no issues with our booking - all went smoothly. Highly recommended.

Natalie

11th Jul 2017

very helpful good response time to our enquiries was very satisfied and would be happy to use this company for our future travel plans

William Webster

11th Jul 2017

Friendly and easy to use service, would use again and recommend to others.

Stuart Brewster

11th Jul 2017

excellent service...definitely will be using travelonline for my future holidays. thanks

Fiona Edwards

11th Jul 2017

Great efficient service. Kelly was a pleasure to deal with.

Joyce Goupy

11th Jul 2017

Laura was wonderful. We were very impressed with her service and for taking the initiative to research alternative destinations for our holiday. All elements of our holidays ran smoothly and we had no problems at all. Thanks again Laura.

David Fisk

11th Jul 2017

Easy to navigate website with clear options. Prompt response to email queries. Would definitely recommend to family/friends who like to book their holidays online.

Jeffrey Mckergow

10th Jul 2017

3 rd time using TOL-always very professional would use again for sure.

Peter Cunningham

10th Jul 2017