TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

Thanks Holly. Everything went as smooth as clockwork. Not a complaint to be made.

Barry Hearn

22nd Jun 2017

Everything went to plan, no issues, no problems, and thats what you need when your overseas, Thanks guys.

Russell Allen

22nd Jun 2017

Very responsive to our questions and needs. Easy to speak to and efficient.
I would have appreciated the option of flight only from rarotonga to aitutaki rather than flight and baggage. We found out when we arrived that you can purchase flight only and pay for checked in baggage at $2.50 per kg, and as we only had one bag of 10kgs this would have saved us a lot of money.
Thanks for all your assistance Lisa.

Tsen-aie Levsen

21st Jun 2017

It was never a problem when I rang or sent emails to Laura Dunley she was most helpful. I would recommend TravelOnline to anyone who is wanting to go on holiday.

Norman Ben Junior Mcconnell

21st Jun 2017

As previous, prompt follow up on my queries and additions, great service!

Nicholas Livaditis

21st Jun 2017

The service you provided was fantastic. Our trip was organised easily and the transfer was facilitated without any issues (although the driver didn't do much over 40km/hr for the entire bus trip leading to us getting into the resort later than we'd hoped).

The package we paid for was value for money and we'll certainly look at trips from your website in the near future.

Ben Turley

20th Jun 2017

We had a fantastic trip. Right from the start, Rebecca was exceptional, the hotel I have stayed at before and I remembered just why I loved it so much. I took a friend and also had some friends from Chiang Mia meet us and they were all pleasantly surprised. We had a very noisy neighbour in the adjoining room and chose to upgrade and we ended up in the Honeymoon Suite. It was amazing and the staff were wonderful. The whole experience was just superb. This hotel is so quiet, a paradise close to everything you want to be close to. I recommend both The Horizon Karon Beach Resort and Travel Online to everyone!

Dianne King

20th Jun 2017

This is the 2nd holiday I have booked through Travelonline.com. Wonderful team. Easy to deal with. Prompt service and prompt replies to any emails I sent. I had 1 simply hiccup on my trip, the team at travelonline, sorted it immediately and the credit for $100 was processed directly back to my account. I was very impressed. I have recommended them to many friends, so they make it so easy, their website is very informative and easy to use. Will definitely use again in the future. Thanks Travelonline Team!!!! Job well done!

Jason Osborne

20th Jun 2017

Your service was great thank you, would recommend to family and friends. Hope to go back one day.

Susan Windridge

20th Jun 2017

Very happy with service. Would definitely recommend. Just about to make another booking!

Susan

20th Jun 2017

Rebecca was consistently incredibly helpful and responsive. One of the best agents I've ever dealt with.
Thank you for making our plans so easy!!

Hope Shaw

20th Jun 2017

A very pleasant holiday. Silky Oaks Lodge was absolutely amazing, and the entire holiday was a very pleasing experience. I was also notified prior to travelling that the main road was closed which was very helpful.

Thank you Lisa!

Lisa Schewtschuk

20th Jun 2017

Great service

Mark Watkins

20th Jun 2017

We traveled to Fiji for a wedding so were able to compare with others who had booked with other companies. All in all value for money was similar although some people were sent their printed vouchers along with company merchandise.
Will be returning to Fiji next year and will use Travelonline again.

Gregory Sawtell

20th Jun 2017

Very happy with your services. Would use again and would recommend to friends. Very pleased with the accommodation, included breaky, airport transfers and white water rafting.

An awesome holiday.

Thankyou very much
Cheers
Jase

Jason Harris

19th Jun 2017

Service was very professional and prompt, have booked numerous times with Travelonline and will continue to do so in the future.

Enza Deeb

19th Jun 2017

Great service and contact, would definitely book with this company again and I will recommend to family and friends, thankyou.

Vicki Bennetts

19th Jun 2017

very good service. Everything was as hoped for.

Bruce Small

19th Jun 2017

Your service was brilliant. I would definitely book with you guys again and have already recommended you to a number of friends and family members

Frank Mammone

19th Jun 2017

Brilliant Service.
We booked our first big overseas family holiday to Fiji and everything went without a hitch. Flights and seats were perfect, resort and accommodation fantastic. Everything was supposed to be included was.
Highly recommend Fiji and the Travelonline team.
Warmest Regards,
The Baker Family

Antonia Baker

19th Jun 2017