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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Great communication. Happy with all the extra booking with Travel Online gave us.

Kelly Fisher

7th Aug 2024

Kirsty was fantastic! Booked the best flights for us and the accommodation was top notch. Easy to book and any questions we had were immediately answered. Looking forward to booking another trip with travelonline! Thank you Kirsty!

Luke Phillips

6th Aug 2024

Excellent service and quick responses, we were very confident that all would progress without a hitch, and it did.
We got everything we were promised in a very efficient manner.
We will be and have already recommended Travel Online to our friends and family; we will also be using Travel Online again. Great service, thank you.

Nicola Del Grosso

6th Aug 2024

Highly recommend travel on line whole trip well organised from plan trip to excellent accommodation at katathani beach resort

Gary Gregory

6th Aug 2024

Excellent Service. Easily contactable with questions and options to add on excursions etc. Fast, friendly and efficient service. Thank you!

Kimah Rua

6th Aug 2024

I have been really pleased with the quality of service and package we received from TravelOnline. We went with another family who booked through Expedia and our package was far better value. Staff were always very nice to deal with and responsive.

Edward O'brien

6th Aug 2024

I felt very confident using TravelOnline, having using them for a trip to Japan last year. Great email communication.

Margaret Imai

6th Aug 2024

I would recommend TRAVEL on Line. No problems at all, everything went smoothly. I will be booking with them again. Thanks Kristy.

Michael Mclachlan

6th Aug 2024

Amazing team. Always responded with any questions very quickly. Transport pick up and drop off very well organised. I have used travel online twice and would definitely book again.

Ruben Dario Navarro

5th Aug 2024

Krity was great from our first booking, the drivers we had were punctual and informative although the Phuket half day tour we would have liked more information about the Big Buddha and the Temples instead of being dropped off.
we would recommend Travel online for booking your holiday

Anthony Sumner

5th Aug 2024

Emma answered all our questions in a timely manner and we had a great time away.

Rebecca Jones

5th Aug 2024

As a Solo traveller it is difficult to get good deals, TravelOnline took the time to find exactly what I wanted at a price similar to others for Twin share. Thank you it meant a lot.

Audrey Maria Desiree Goldbert

5th Aug 2024

Always great service

Karla Goulthorp

5th Aug 2024

Great service, very happy

Cameron Field

5th Aug 2024

Girls were so helpful and polite, would definitely recommend there service

Nicole Bartlett

5th Aug 2024

We were very satisfied with your service. It was smooth sailing from start to finish. We would definitely recommend you to others.

Paul Quilty

5th Aug 2024

Lisa was professional and nothing was too much trouble for her

Leonard Corino

5th Aug 2024

Great communication

Wendy Otene

4th Aug 2024

We would usually book trips directly but are so pleased we chose Travelonline to book our Fiji holiday. The service was very efficient and they were so helpful. They included a free tour to MalaMala, a beach club island and it was such a fabulous day. They also included a round of.golf (including club hire) at a spectacular course near our resort. We were very pleased with their service and would definitely use them again.

Peter Clarkson

4th Aug 2024

First time we have used travel online. The process was easy and service was great. You can actually call and speak to humans, how nice this is in today's online world. Would not hesitate to use again.

Jennifer Chappell

3rd Aug 2024