TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

A big thank you to Clare and TravelOnline who provided such personal care and service, I was quite surprised and impressed. I usually 'self-book' all of our family holidays but actually cancelled a booking I had made and opted to go with TravelOnline instead due to the service level and deals (wholesale flights included) on offer, as they couldn't be beaten. Clare answered any 'silly' questions I had and I really felt confident trusting in their included airport transfer options. I was concerned about exactly who would be transferring us from Phuket airport, but the company they used 'My Phuket Travel', were extremely professional and I found I had nothing to worry about at all. I will definitely book future trips with this company as they are awesome and Australian (which was a definite bonus). Thank you for all of your help and service it is very much appreciated and made the entire trip run very smoothly!

Jodie James

26th May 2017

This is the third time we have booked holidays with you and every time we are delighted with the service, everything went well all flights were confirmed and transfers on time, next time we might even book tours

Thanks

Trevor Hughes

26th May 2017

first class

Tracey Fuller

25th May 2017

Fabulous customer service. Got things done very quickly. Just the way I like it.

Maria Johansson

25th May 2017

Satisfied with your service and will be booking again with you
Thanks

Valerie Hindley

25th May 2017

Happy to use and recommend travelonline

Matthew Mcevoy

25th May 2017

Communication excellent, love that all operators speak English and the company is Australian working from Australian soil. Would use Travel online again for future bookings. A+++++

Michelle Burns

24th May 2017

fantastic service. very happy. thank you very much.

Gino Psaila

24th May 2017

Instant quote.Great Price.Excellant service and free massage.Always book with Travelonline.Would recommend .

Glenda Fitzgerald

24th May 2017

Great service!
Fantastic communication.
Excellent value, could not get a better deal anywhere else.
Holiday was great, went without any problems
Highly recommend.

Tina

24th May 2017

Excellent stuff . . . . thanks for your help and assistance in getting quotes and selecting the best holiday for our family. Thanks again,

Paul Richards

23rd May 2017

great service for arranging holiday and when Jetstar flight was delayed by 8 hours it was great that I could call someone from Travel on line and they instructed me on what to do. It is always comforting to speak to someone rather than just deal with a computer. Keep up the great work. We will definitely be using travel on line in the future

Mirko Telac

23rd May 2017

great service

Nicholas Francis-stead

23rd May 2017

Thank you Lisa for the Good service looking foward again for my future booking!

Rochella Fujioka

23rd May 2017

We found that booking our trip with TravelOnline was so quick and efficient. We had a fantastic trip and will definitely be using TravelOnline again.

Lisa Clubley

23rd May 2017

No Problems at all. Easy to deal with. Thanks

Marcel Van Woerkom

23rd May 2017

Use TOH a lot good quick service.

Geoffrey Clark

23rd May 2017

Every thing about the service was excellent

Gregory Mason

22nd May 2017

very friendly and efficient service all the way through.absolutely no hiccups,smooth sailing all the way.I would certainly book with you again.I would most definitely recommend you to family and friends.

Robyn Wright

22nd May 2017

Very helpfull, quick and friendly service.
Thanks

Cheryl King

22nd May 2017