TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

would use again

Melissa Mifsud

21st May 2017

Great service and communication. ????

Jacki Green

21st May 2017

Very good service thank you. Will book again and happy to recommend.

Prue Beckett

19th May 2017

Great communication. Well organized with replying to emails and ensuring every aspect of our trip was accounted for

Mitchell Harris

19th May 2017

Rebecca did a great job with our package. No issues.Flights Adelaide & return via Brisbane.Thanks Rebecca your a great ambassador for your employer

Pamela Barns

18th May 2017

This was a really easy way to book a trip, I've stayed at crown Metropol before so I knew what price I could get for the room and your website is the only place I could find it for so cheap. Really easy to book and your emails helped keep on top of the payment as well. Great job.

Isabella Mondello

18th May 2017

I have used Travel online a number of times, this time however I had to chase my travel documents normally they come straight after full amount is paid.
Other than that everything else was excellent

Anndrea Heynes

18th May 2017

Very helpful thank you very much

Caroline Macphail

18th May 2017

easy to process transaction and booking.
called a couple of times and staff were friendly and accomodating.

Daniel Palermo

17th May 2017

You guys were awesome! From the first query I had right down to keeping in contact with me about an impending cyclone! Thank you so much for your customer service, we'll definitely use you guys again.

Yolanda Batterbee

17th May 2017

Highly recommend using Travel-online. The staff were very informative. Prices were great and would definitely use them again.

Donna Novak

17th May 2017

Had an issue with our departure and was happy with the support i received in regards to check in.
Was happy with the service provided.
Would recommend.

David Marguglio

17th May 2017

Excellent Service. Our booking of flights, accommodation and transfers all easy to book. Highly recommend this service

Michael Berry

16th May 2017

TravelOnline have provided excellent service to myself and my partner for our trip to Bali. Holly was a fantastic consultant; she was easily contactable and provided all the information we needed through each stage of planning. We definitely received value and service for money and we greatly appreciate the experience, thankyou.

Clare Greenwood

16th May 2017

Yes,will surely Book again in the future.Great Service.

NoMa

16th May 2017

Looking forward to booking again in another year

Natasha Mcnamee

16th May 2017

Clare was fantastic and very obliging when we had to make some minor adjustments. We received a good deal. She kept us informed and up to date.
Only criticism is there was some confusion when we had to deal with more than one consultant.
Highly recommended and would certainly book with them again.

Ronald Bancroft

16th May 2017

After our booked holiday had to be cancelled due cyclone damage to our destination, Holly was extremely helpful in helping us find and book an alternative.

Andrew Grimes

15th May 2017

Helpful, responsive and well informed.

Katharine Melba Coroneos

15th May 2017

We booked a great deal and had a fantastic family holiday. Would certainly look at using this service again.

Trudee Stafford

15th May 2017