TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

Great value and service. We will book with Travelonline again.

Andrew Collett

15th May 2017

great service, no problems.

Richard Budge

14th May 2017

Quick responses, lovely to work with and easy to book in!

Krystal Jelic

14th May 2017

Everything promised was delivered

Roxanne Miners

14th May 2017

Travelonline was amazing. I will always book my holiday through you guys and rebecca was just flawless in everything she did for us. The addition of a complimentary massage was just the icing on the perfect cake at the end of our trip. Thank you so much

Eliza Stylianou

13th May 2017

This is the second time I have booked with Travelonline, thank your for your great service. You offer competitive pricing that always comes through either on par or better than if I was to source my own quotes, but giving me the added comfort and confidence that I am being taken care of by a reputable business in the industry who can bundle everything together (flights, accommodation, transfers etc) into one package and can offer immediate assistance if I need anything else without me having to do the hard work. Thanks again for a stress free holiday, everything was taken care of!

Debora Tourneur

13th May 2017

Where do I begin?
Stumbled across TravelOnline when I was searching best hotel price for our chosen hotels ( Holiday Inn Patong & Best Western Premier Bang Tao ) through various booking sights.
Cannot be any more appreciative to TRAVELONLINE! Firstly not only were their bed & breakfasts MUCH more economical than anyone else BUT they also offered bonuses, such as 2x 2hr massages, 4 hour Patong tour & return transfers.
SERVICE: Prompt email back as soon as we booked.
COMMUNICATION: Had a question to ask so rung and actually spoke to Holly, very professional and quickly answered my enquiry.
Close to travel a checklist sent for travel as well as vouchers to print off.
What I also love is that Travelonline is any Australian business right herein Qld, winning. So you pay in $A. Another wonderful aspect, if you find a deal then pay your deposit and pay off your holiday.
Am I a happy customer? Have I recommended to our friends and family? You bet ya. THANK YOU so much Holly and team.
We will be returning customers.
Maria ( Gold Coast, Australia )

Maria Assatourian

12th May 2017

Met all expectations. Thank you.

Yvonne Stewart

12th May 2017

Thanks Clare Our trip to Centara Karon,Phuket,went smoothly. Paperwork complete and easy,transport arrived on time and efficient,hotel great and hassle free,no trouble with vouchers. All in all a relaxing holiday at a great price. Thanks Graeme Ward,

Graeme Ward

12th May 2017

Super easy and fast communication :) Liked how we had options and definitely was the best price when compared to other agents.
Would recommend to friends :)

Kallum John Fidoe

12th May 2017

All good

Don May

11th May 2017

We were kept informed of changes at the resort and room upgrade due to renovations was appreciated.
We would book again with you and would recommend to others.

Judith Lindbeck

11th May 2017

The Travel Online team made our family's first time trip to Fiji hassle and worry free. They answered all my questions no matter how silly and gave me advise on a few queries. From the flights to the the coach and boat transfers - the entire trip went perfectly. I can't explain how beautiful Musket Cove is and the people are super friendly and lovely. Will definitely use Travel Online again. I've already recommended them to my workmates and family members. From my family, thank you heaps Travel Online. You took away a large chunk of my travel anxiety. ?

Caila Michelle Martinez

10th May 2017

Holly was very good always prompt with her emails and when we requested a room on level 4 she put the request in to the hotel straight away would use Holly again to book my holiday. We have also booked with Holly for Phuket in October

Diana Callaghan

10th May 2017

Would definitely book again with you, hole experience was easy and professional friendly and helpful

Rhonda Ferraro

10th May 2017

Thanks Rebecca for your assistance all went smoothly with our nights accommodation. Looking forward to booking with you again. Joseph & Jeanette Turner.

Joseph Turner

10th May 2017

Great se ice and prompt confirmation and travel documents!

Andra

9th May 2017

Easy to book and good price. Consultants were quick to answer questions and book additional services.
I would use this service again and recommend to others.

Andrew Edwards

9th May 2017

Excellent service
Will definitely use for all future travel.
Thank You

Gena Maree Driver

9th May 2017

Excellent high standard of service! Nothing was too much trouble & from the onset my holiday went smoothly even with a tropical cyclone tearing through my destination just weeks before travel. All queries were answered in a timely fashion & I was kept well informed at all times. Jodie even arranged a direct price match for me when my destination went on sale! Il definitely use Travel Online again & recommend to my friends & family. Thank you for helping me have a wonderful holiday :)

Sharon Bryant

8th May 2017