TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

RECCOMEND TO FRIENDS AND WOULD BOOK AGAIN

Kevin Odriscoll

12th Apr 2017

Good communication

Geoffrey Brett

11th Apr 2017

Once I found the hotel I wanted, Pacific Island Resort - Rarotonga, I thoroughly researched the best prices available and determined that TravelOnline offered the best deal. They were very easy to work with, very responsive to all of my questions, and offered an easy payment plan. Thank you Marleen at TravelOnline!

The Hasell Family

11th Apr 2017

Loved everything about the service we recieved from lisa ????. I would recommend travelonline to everyone. Thanks lisa

Bindi Long

11th Apr 2017

Efficient service and communication.

Jeff Foley

10th Apr 2017

You made it very easy to book!

Phil O'brien

10th Apr 2017

Fantastic service thank you!! :)

Shaaron Kramer

10th Apr 2017

Site was easy to use. Great communication from my consultant, who also made sure I was happy and offered extra assistance such as insurance.

Wesley Forward

10th Apr 2017

I can not fault your service, every thing was so easy, all questions were answered. All staff were extremely helpful. Simply Thankyou for making our first family holiday overseas stress free!!

Matthew Hardy

9th Apr 2017

I would be happy to use your services again and recommend you to family and friends.

Sarah Currey

9th Apr 2017

Service from travel online was second to none. From being a first time traveller and navigating my way around passports etc there was no question they would not help me with and replied always very promptly. Already planning second holiday and definitely using Travel Online again.

Alison Capps

8th Apr 2017

Rebecca was excellent with getting a place that could accomodate what we wanted. The studio delux room had everything we needed. It was central to everything. I used public transport for the first time in thirty years. I had to contact Rebecca a number of times due to changing flights and not being able to book the accodation. She was so patient and did it all for me. Thank you Rebecca. My daughter and I had a great time. Lots of walking ,shopping and I got to do my home and away tour haha. ????????????

Helen Silva

8th Apr 2017

Awesome awesome awesome! Thank you so much Jodie - made sure all the boxes were ticked for us!

Shelley Lidgerwood

7th Apr 2017

Thanks Cecilia for all your help booking our holiday. It made it so easy for us. Very helpful and prompt replies. Would definitely recommend. Thanks again

Belinda

7th Apr 2017

Great service, already booked again with travel online, all went smoothly. love this website. Cecilia was fantastic,

Sharon James

7th Apr 2017

Very happy with our trip. First time using this company and it all went smoothly thank you

Brett Sipthorpe

7th Apr 2017

Great idea to put a deposit on holiday and pay for it one month out.
Great savings on your website
Thanks

Rachel Macinnes

6th Apr 2017

Clare, I can't thank you enough for the fabulous 'package deal' we received via Travel on line..... We have holidayed in Fiji many times over the years and this was one of the most enjoyable weeks we have ever had......
My daughter and her family have been to Fiji with Travelonline and did recommend you.....
I would love you to keep us on your books for all other 'package deals' on offer to Fiji
Your service was excellent - we could not fault one thing.....from choice of flights/transfers/accommodation(just the best room) with golf included.....just perfect!!!!
Thank you sooooo much....??????????????

Beverly Boroughs

6th Apr 2017

Easy to understand quote. Fast and friendly communication. Great value for money. So easy to book our holiday package. Will definitely recommend travelonline.com to everyone. Thankyou for making the process so easy.

Jason Bajada

6th Apr 2017

Service was excellent with consultants very responsive to any queries I emailed in and when i phoned in. They sought the answers to my questions and phoned me back within a very quick timeframe (even quicker than i expected) so excellent service. Even when my assigned customer service consultant was not there other consultants handled my query with same speed and great service.
If i had any improvment suggestions it would be to perhaps send the vouchers much sooner than the day before we were leaving. I print everything at work and since we were leaving to stay at the airport the day before our trip started i was not at work and so getting the vouchers printed became a problem. This is minor but it was a bit stressful.
Overall i would definitely use your company again and have already recommended you to a friend. Responsive service was excellent. Thanks to all

Simone Emma Channells

6th Apr 2017