TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,567 customer reviews

A good company to place your trust in. Everything was organised professionally and on time

David John Plumb

26th Mar 2017

Excellent service!
We will be recommending travel online to all our family and friends! We booked the end of holiday with flight centre and have sadly had many issues.
We were very skeptical booking with Travel Online, but Lisa phoned us with in 24 hours of booking. Corresponded frequently via email to ensure every aspect of our trip was sorted and booked in.
We will definately be using travel online for our next Holliday!

Danni and Russ

25th Mar 2017

At first I was hesitant about using an online travel agent but would highly recommend travel online to all my friends and family. My consultant had strong communication skills and answered all my questions promptly. Only complaint I had was one of the Resorts we stayed at had an all inclusive package which we weren't made aware of. Not sure if this wasn't an option due to the length of our stay but would've been great to be made aware of our options.

Emma Varischetti-rattigan

25th Mar 2017

The whole trip went smoothly including all transfers to and from islands/hotels. Booking was very easy using the website and listed all options. Response time with questions was also quick. Would definitely book through online travel again!

Rachel Chrysostomou

25th Mar 2017

Very helpful and accommodating since our initial travel arrangements included flights with Tigerair which had to be cancelled.

Bill and Donna

24th Mar 2017

Easiest holiday that i have had to organise and worked well with my budget plan, definitely thinking about booking again in the near future and have already recommended to my family and friends who are already starting to use travel online for their holidays

Thank you once again Travel Online Team you are all stars *****

Eleanor Fowkes

24th Mar 2017

Great service, consultant, prices and easy to use.
Only suggestion is at times (not always) response times to emails could be improved. Would highly recommend and use again. Thank you.

B Lansdown

24th Mar 2017

Quick and efficient from Rebecca, thanks Ermi

Thomas Haigh

23rd Mar 2017

Would certainly recommend. The whole booking process went smoothly & will definitely use travelonline.com again.

Rachel Ayton

22nd Mar 2017

Great service, very easy to access and approach with questions, would definitely book through here again!

Brodie Richardson

22nd Mar 2017

Thanks Travel online our holiday went fantastic it was everything you advised it would be and was simple and easy. I would and have recommended your services to family and friends.
i look forward to booking our next trip with you shortly.

Jason Fennell

22nd Mar 2017

Very professional and friendly service. We were kept update with any changes to flights etc. Would highly recommend to family and friends. Definitely book through you again.
Thank you again for your great service!

Laura Petroccitto

22nd Mar 2017

Easy to arrange multiple travel quotes. Got to speak to a real helpful person in Australia multiple times! All organised very well including easy payment, vouchers, itinerary etc. Would definitely book with travelonline.com again, thank you

S Christo

22nd Mar 2017

Definitely book through you guys again - everything went smoothly. Laura was happy to answer any queries & I will recommend to family & friend.

Thanks
Mark

Mark Kovacevic

21st Mar 2017

Definitely would book again - love the service of Travelonline

Colin Danby

21st Mar 2017

When I needed to contact someone to change some details it was easy and direct. The staff were friendly and helpful - thanks

Janine Devitt

20th Mar 2017

Sceptical at first, given on line travel agency. However service was great, efficient and put me at ease. Will definitely use you guys again for our next family trip.

Ali Barry

20th Mar 2017

The service was excellent, gave us the information we required and we even were given an upgrade at The South Bank Mantra.
Thank you Rebecca Close.

Terence Doyle

20th Mar 2017

Simply and efficient booking process.

Haley Williams

20th Mar 2017

Excellent service from TravelOnline - a very good deal was sourced at Sheraton, Denarau and there was always a quick response to my queries.Also, it was great to have no fees to pay for airfares with credit card.

I would definitely book with TravelOnline again, and recommend to family and friends.

Sanjay Unadkat

20th Mar 2017