TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,557 customer reviews
Very prompt quotes and variations completed by Laura. No additional booking or card fees which majority of other reservation companies have. Their site provides a detailed overview of the booking and inclusions. There were no issues with the travel documents provided and it was easy to check in and hand over the travel vouchers to redeem services. Will use travelonline again and have already recommend to others to use.
Joshua Williams
21st Feb 2017
great service, made booking a family holiday so easy.
Andrew Maiden
20th Feb 2017
Very efficient and easy to communicate with.
Sofie Chan
18th Feb 2017
Fantastic, helpful, friendly and easy. Will use again.
Amanda Kiddier
17th Feb 2017
Holly was excellent. She nade everything very easy to do.
Was always prompt in her communication. Nothing was a problem.
Went out of her way to help me with my medical insurance.
Thanks gor everything.
Mark Rosser
16th Feb 2017
Will look to use you guy's more often
Michael Pascoe
15th Feb 2017
Great place would stay agian.
Kenneth Bell
15th Feb 2017
Excellent service
Yessy Sulaiman
14th Feb 2017
Yes I will book again and have recommended to others. Great service nothing was too much trouble and what I asked for I got. Thank you.
Angela Marrone
14th Feb 2017
Couldn't be better unless they actually came to your house and packed your bags and drove you to the airport.
Gavin Ogilvie
14th Feb 2017
Travelonline were really easy to deal with and communicated well with all travel details and itineraries. Highly recommended.
Anthony Talbot
13th Feb 2017
Great, excellent service will be using this agent again. thanks heaps for the great holiday
Rachel Goudie
13th Feb 2017
Excellent speedy, efficient service. Would highly recommend Travelonline and will use you again
Debbie Ng
12th Feb 2017
This is the second time I have used travel on line and both times they have been fantastic. Have not experienced any problems and they have been extremely helpful and professional. I would definitely book with them again and highly recommend.
Gail Brown
12th Feb 2017
Service was great would have no hesitation in recommending to anyone.
Robert Damjancuk
9th Feb 2017
Everything went as planned, excellent communication. Thanks!
Kirsten Oataway
9th Feb 2017
I would definetly recommend travel online to my friends and family
Martin Smith
8th Feb 2017
Friendly and hassle free service, will highly recommend family and friends :) Jodie answered all my questions and nothing was ever a problem, would definantly plan another holiday through TravelOnline! Thanks Jodie :)
Kylie Forsythe
8th Feb 2017
First time user of a fully on-line system and appreciated the speedy responses and simple transaction processes. Have already recommended to a friend. Thanks Laura for your help, we had an amazing holiday and I'm already looking at where the next one might be! :-)
Vicki (Canberra)
8th Feb 2017
Very happy with service received! Was clear and easy to book and amazing value. Thank you :)
Maria Isabel Veira
7th Feb 2017