TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

We were very happy with the service provided, everything went smoothly and everything included in package was delivered

Grahame Burdon

23rd Oct 2024

Booking was painless, information delivered quickly and all easily readable. All services included were delivered as quoted and on time.

Ann Campbell

23rd Oct 2024

Had a lovely holiday, it was good to have the package that includes flight, airport transfers along with superb resort stay. Made it so easy to book, would definitely recommend to friends n family.

Jatin Patel

23rd Oct 2024

Fast & efficient with excellent knowledge of resort and flight info. Nice to speak directly to a consultant. Feel reassured.

Ravishankar Raman

23rd Oct 2024

Natasha and Travelonline, I would like to say a massive thank you. From the minute we booked our trip to the Padma in Bali you and the company have been awesome. The gentleman that picked us up at the airport and transported us to our destination was superb. We asked for an earlier transfer to the airport because of the traffic and you were so accommodating. I really couldn't speak more highly of you and your whole team and will use you again and have no problem passing your details onto my family and friends. Thank you, thank yo, thank you!!!

Lisa Mckean

22nd Oct 2024

Service and communication was fantastic and made very easy. Will definitely be back booking another trip.

David Wynne

22nd Oct 2024

Very helpful no problems at all great company to use

Amanda Conder

22nd Oct 2024

Booking with TravelOnline is always easy and convenient

Lauren Knight

22nd Oct 2024

Great service, everything was planned well, timings were good, the driver you appointed was a gentleman, Metrus is one of the loveliest guys going. Thanks for a wonderful holiday

Geoffrey Howells

22nd Oct 2024

We had such a great time. The food was fabulous. Every day we had a free cocktail and warm snacks at the bar and the were delicious.
Kat was so lovely, so happy at breakfast and lunch, she was so delightful.
Thank you travel online ❤️

Carrie Lee Lumsden

22nd Oct 2024

Quick replies and very accommodating.

Ann-marie Fenton

22nd Oct 2024

Everything went as planned and well coordinated. Accommodation was great as advertised and beautiful and relaxing. All details of booking went to plan ( other than jetstar delay) not your fault.

Justin Mcmahon

22nd Oct 2024

We were thoroughly impressed with the level of service and prompt follow ups we received to any of our inquiries. This was our second time using Travel online for a holiday to Bali, and we would most certianly use again.

Nicole Sheppard

22nd Oct 2024

Booking our trip went smoothly. Good communication thoughout the booking. Our transfer drivers were good in Bali. On arrival I received a 'Travel on line' travel bag by the driver, which was strong and well made. I used it everyday on tours and for shopping. Thanks Emma.

Nadene Matthews

22nd Oct 2024

Excellent service, received all information within days of booking including flights which was a pleasant surprise, would definitely use Travel Online again

Diane Pennicott

21st Oct 2024

Very impressed with all aspects of assistance with our package. Communication was clear and very prompt. Many thanks.

Trent Tink

21st Oct 2024

Thank you again Travel Online. This is the second trip we have arranged through your team. Everything that was organised from flights, to accomodation and transfers was faultless.

When booking we were told that the dates booked were unfortunately not available, the team went above and beyond to ensure that we were able to find something close to the dates we required. I have recommended Travel Online to many since our first experience. Thank you!!

Emma Piltz

21st Oct 2024

Nicole was very helpful. Everything went as planned.

Allan John Thompson

21st Oct 2024

Good Service

Augustin Chella

21st Oct 2024

such an easy experience to deal and book through your company . will definitly use you again next time and have passed on your company to others to use

Selina Norman

21st Oct 2024