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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Travel online were so easy to deal with. The booking and transaction was seamless and will definitely use them again. Thank you

Celeste Magro

13th Nov 2024

Very impressed by the service that was provided. Always called back when questions were asked. Very professional and would use this service again. Thank you x

Suzanne Michele Lambert

13th Nov 2024

Kristy just organised our family holiday to Fiji and I can highly recommend using her. Was fantastic to deal with, made everything very easy. Will use Kristy and TravelOnline again.

Luke Jackson

13th Nov 2024

timely and fast to respond

Nataliya Forshaw

13th Nov 2024

No issues with the booking and update process, I'll be happy to use you again

Sally Eades

13th Nov 2024

Very well organised trip, no issues

Matilda Simic

13th Nov 2024

Prompt responses and delivered great service. Highly recommended for future travels.

Dipal Yatin Vishnubhai Desai

12th Nov 2024

Kristy is a standout for service and follow ups.

Allan Robinson

12th Nov 2024

Was very easy to deal with , I changed my room , before I left without a problem

Lorraine Duncan

12th Nov 2024

TravelOnline was great to deal with. Their price was good, I requested a few changes to my holiday and they were quick to respond with updated quotes. Once all booked I had a few questions and they responded very quickly, would be happy to use them to book future holidays

Mark Coleman

12th Nov 2024

Was very happy with this hotel. Good location and very good facilities, would be happy to recommend and would rebook here again

Mark Coleman

12th Nov 2024

Excellent service and very fast to reply to emails with any concerns… Nice and easy with the dealing of the itinerary journal

Paul Jennings

12th Nov 2024

We would like to commend you on being a great travel company.All of our trip ran like clockwork. Drivers were on time for transfers , our accommodation was as we booked and of high standard . Staff at hotel were wonderful. The price of trip and also options and inclusions were great too. Also your correspondence about changes in flight times e c t and dates for payment were reassuring . We would be happy to recommend travel online to work colleagues and other family members . Thanks again we had the most wonderful holiday .

Dayne Burton

11th Nov 2024

Couldn't fault the great service provided by Emma!
Very efficient in delivering quality service and was so very helpful!
Thank you for making our family holiday for Kerrie's 70th birthday celebration do easy and wonderful!

Larry Cargill

11th Nov 2024

Maria was pleasant to talk to on the phone. When our booking could not be confirmed for the week we wanted, she was forthcoming in offering us alternative dates promptly. Maria took good care of us at every step of the way.

Peter Mihos

11th Nov 2024

Entire arrangements where great with reminder email before leaving Australia. Service was on time, clean and personable.

Russell John Patrick Hawthorn

11th Nov 2024

Brilliant as usual have booked a couple of times now and will definitely be back ..thanks

Kathleen Walters

11th Nov 2024

3rd time booking with these guys. As always, best prices, inclusions and service.

Noorian . T

11th Nov 2024

very happy with the service. I've never done online travel agency before I've always gone into an office will do again. Thank you for your time.

Samantha Marshall

11th Nov 2024

Would definitely recommend (already have) I travel a lot *this was my 10th holiday for the year) and usually do everything myself, so first time putting everything in your hands and from the start everything went so smoothly. Was a mix up with meeting our guide to sort out times for things but once that sorted met with Grace and booked tours and overall had the best time. Looking forward to doing this again next year. Thank you for making this a stress free break

Christine Pierson

11th Nov 2024