TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Emma was amazing to interact with. It was my first overseas trip and Emma was able to provide excellent service. Thank you

Donna Strahan

14th Oct 2024

Everything went as planned. The people within Thailand were exceptional in their communication. It was stress free.

Vivienne Jeffery

14th Oct 2024

Booking online through travel online was very easy, staff were accessible very quickly via email or via phone to ask questions and clarify package and tour information.
We had no issues at our destination with our tours and resort package. Everything was waiting for us.
We have used travel online twice now and made and were very comfortable booking online. We would definitely use the service for future holidays.

Kerryn O'connor

14th Oct 2024

Hi, it's jen, eliza is my daughter.
Have to shout out, amazing!! Thanks ever so much. Faultless, was a wee bit concerned given it was all on line but no need to worry! Will absolutely book again thru travel on line and have recommended to friends! Thank you

Eliza Bermingham

13th Oct 2024

Seemless process and good value

Matthew Semple

13th Oct 2024

Excellent customer service

Philip Pitros

13th Oct 2024

Didn't confirm anything and all ran so smoothly, transfers were simple and a treat to be picked up after a late flight, used all our vouchers they added extra special moments to our stay. Would happily use travel online again service and all inclusions at a great price.

Bianca Alderton

12th Oct 2024

An overall good experience. Staff are responsive, courteous and accommodating.

Rohit Puri

12th Oct 2024

Very helpful, answered all of our queries
Will definitely book through here again

Nicole Brown

12th Oct 2024

Everything was just so easy and perfect. Our whole trip went smoothly, will definitely be using your company again

Jasmin Skye Prior

12th Oct 2024

Easy to book and navigate fantastic deals. Have booked previously with Travel Online and will continue to do so.

Lauren

12th Oct 2024

Helpful staff, organised our holiday very well and gave as plenty of options

Karmela Zailac

12th Oct 2024

Great value well organised

Tamara Goldrick

12th Oct 2024

Great communication
Amazing service

Nathaniel Harper

12th Oct 2024

Great service

David Monck

11th Oct 2024

Great sevice

Katrina Douglas

11th Oct 2024

Fantastic customer service by Emma and the TravelOnline team. The booking process and follow-up queries were seamless. I had an issue with my tour voucher while I was on holidays but one phone call to the agent, resolved the issue within minutes. Really happy with your service. Thank you.

Bhavin

11th Oct 2024

Great service from Nicole at Travel Online! our original hotel choice wasnt available but she made other recommendations so was very helpful!

Philippa Gallagher

11th Oct 2024

Great service, very easy to use. Everything was handled and booked without me having to do much at all. All questions were answered in a timely manner. Would definitely use travel online again.

Jessica Michelle Kim-geik Goh

11th Oct 2024

Would highly recommend as I have very limited experience with online anything I found this to be straight forward and easy to navigate

Melissa Cookson

11th Oct 2024