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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Hi, have completed Hotel review separately, everything else was great, the airport transfers and tours provided by My Phuket Holiday were excellent with friendly and helpful staff
Thanks & regards Bruce

Bruce Alexander Fleet

7th Jul 2024

Great value. Wonderful resort. Booking process easy. Have recommended to others.

Belinda Hartung

7th Jul 2024

Great service. Everything went smoothly. Would definitely use again.

Joanne Heron

7th Jul 2024

Great value. Communication re flight delay appreciated. Have recommended to friends who also booked same resort. Perhaps a confirmation email a few days prior to leaving to confirm airport pick ups etc

Belinda Hartung

7th Jul 2024

Thank you Nicole and Travelonline for the excellent service again. Everything went to plan giving us confidence from start to finish on our holiday to Bali.

Brian Adams

7th Jul 2024

Have used Travelonljne and will continue to use. Effortless holiday booking. Thankyou.

Juanita Kasten

7th Jul 2024

Amazing service! We used this service last year and this year. Staff are so helpful.
We recommended this website and travel agency to our friends as their prices are very good compared to other companies.
Prompt response via emails! Will definitely use this service again.

Elliot John Capper Payne

6th Jul 2024

Natasha was wonderful, although we did not need any additional assistance all necessary travel vouchers, documents, reminders were clearly sent to me. Our vacation booked perfectly and all transfers were easily found and everyone we had the pleasure of meeting were so delightful. We travelled with 2 other family groups all booked the same holiday though through different travel agencies and ours was the only one that didnt have issues come check out day at the resort (Not sure if this was a result of the resort or how the booking was made). One thing with our booking was we were supposed to get a complimentary upgraded room which did not occur but we didn't ask to change at the resort mostly because we actually liked the location and outlook of the room we got better, our friends got the upgraded room but did not end up with a view either.

Solange Graham

6th Jul 2024

Very efficient and quick service. Thank you

Kerrie Dunstan

6th Jul 2024

Excellent trip and the accommodation was amazing. Thank you for a great deal and amazing service!

Daniel Hugh Tracey

5th Jul 2024

The whole process of booking our first family holiday to Fiji was seamless. I actually wondered if there was more I was meant to do. Nope, travel online took care of it all. We will definitely be in contact for our next getaway!

Jamee Montebruno

5th Jul 2024

Great communication with deal information and advice on changes to accommodate family.

Susan Blundell-dorrington

5th Jul 2024

Everything was perfect thankyou for organising an amazing holiday

Sarah Blake

5th Jul 2024

all good

Alexander Taube

4th Jul 2024

I can't rate Lisa and the service from TravelOnline highly enough! From finding us the Perfect family holiday, changing bookings as needed, excellent friendly and efficient transport services and an overall great experience I look forward to booking our next holiday with them!

Laura Gallagher

4th Jul 2024

Easy to deal with. I was skeptical on package deals thinking that we wouldn't be y to use all of our inclusions for one reason or another but it was actually the opposite. You'll be our first stop to booking our next holiday. Thank you for making thus process seamless snd stress free

Louise Horszowski

4th Jul 2024

Processes of booking, paying and going on trip couldn't have been easier. We've used them multiple times
and will do again. An Aussie contact is always a bonus. We've never needed it. But the assurance is a comfort.

Blake Burke

3rd Jul 2024

I had some reservations about booking with Travelonline but any queries or concerns I had were dealt with quickly and with care. Our travel plans went smoothly and flights, transport and accommodation were all as described and we enjoyed our holiday. Would be happy to recommend to friends.

Cecelia Margaret Adcock

3rd Jul 2024

It was so hassle free I am ready to sign up for another trip for similar time in in 2025.

Brendan John Edmonds

3rd Jul 2024

Your professionalism was great. Everything went well from flights, airport transfers and accommodation. Highly recommended!

Anita Del Rosario

2nd Jul 2024