TravelOnline
Travel experts since 1994
50,000+ customers every year
Rated 4.5/5 from 16,000+ reviews

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Hi Lisa
We had no problems whatsoever with our service from travelonline. All our stay was arranged as agreed, including the transfers. Would definitely book with you guys again
Thanks
Naomi Young

Naomi Young

9th Jul 2016

Great service never had a problem with your company and I do recommend you to my travel buddies. Thank you

Michael Mayor

9th Jul 2016

Good offer and quick response

Amitesh Basu

9th Jul 2016

Great service quick response have used travel online previously and always had great service

Robert Konoroth

9th Jul 2016

Very easy to use. Laura only a phone call away for queries. I would consider again but would not use jetstar again for international flights.

Eleonore Wolske

8th Jul 2016

Very helpful and responded to enquiries promptly.

Thank you Joanna

Georgia Rouette

8th Jul 2016

2nd booking with you 2nd year in a row.
Seamless and excellent service with no problems.
Prompt replies to any query I had and very patient with me.

Thanks so much - I will be back to book again :)

Joanne Beattie

8th Jul 2016

So quick and simple to find our travel solution and book.
Clare was very helpful and responsive.
Like that can book flights and accomodation all in one go.
Would be better if offers shown on website are current e.g Hilton showed as having penthouse on offer but when submitted for quote wasn't available etc.
We would use again and also recommend.
Thanks for helping us book a great holiday.
Troy

Troy Fryar

7th Jul 2016

Fantastic as always!

Grant Holland

7th Jul 2016

Fantastic, the accommodation was amazing and great value for money. Thank you.

Kim Burin

7th Jul 2016

Thanks again Lisa for organising another great holiday stay.

Vivian Bliss

7th Jul 2016

The service was great always prompt with and responses for any questions we had . We enjoyed our trip and will be in contact for our next holiday.

Karan Siebhur

6th Jul 2016

Fast, efficient and friendly service - everything went smoothly from the initial quote and booking through to the flight and accommodation. We also saved $500-00 booking through TravelOnline compared to the cost of us doing it ourselves.

We would highly recommend TravelOnline and would definitely look to booking future trips with TravelOnline.

Douglas Hardman

6th Jul 2016

Fantastic. Very attentive and always repied to emails. Excellent

Mario Randone

6th Jul 2016

Highly recommended. This was the first time I had used travel online and the girls were very friendly and couldn't do enough to help. Communication via email was good and had no problems when arriving at my destination.

Renee Woods

6th Jul 2016

Very prompt email replies. Everything very well organised with no problems whatsoever.
Thanks Michelle!

John & Paula Hicks

5th Jul 2016

great service and price.

Raymond Warn

5th Jul 2016

As always I love travel online & find them very competitive in price & helpful without being pushy. Would suggest you let people booking at this resort they will be hit with a holding deposit upon arrival because to hop off a plane & then be hit with $600 frozen off your credit card isn't a great start to a holiday if you don't already expect it. I always recommend travel online to people I've used you about 4 times & never had any concerns thanks again :)

Louise Rayna Callaghan

5th Jul 2016

Service was great. Was efficient & Clare Wilkinson got me the best deal she could find for me & my family....def would use this service again.

Kim Lawless

5th Jul 2016

Travel online - first time I have used and highly recommend. Everything was well organised, excellent value and made our holiday extremely easy. Private transfers were also a fantastic inclusion.

Gavin Corcoran

5th Jul 2016

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