TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,273 customer reviews
Fantastic communication
Sheena Richardson
30th Jun 2024
Easy to book, reasonable prices and when we had an enquiry, it was always dealt with promptly. Cannot fault
Francesca Lennie
30th Jun 2024
Thanks for organising a great holiday.
Warwick Reader
30th Jun 2024
Great service!
Garth Warwick Engledoe
30th Jun 2024
Maddison was very helpful and answered all my questions. She provided me with all the information i required. Thank you for organising our Bali holiday everything went to plan. I appreciate all your help and i will definitely use Travel online again.
Grace Saliba
29th Jun 2024
Super easy booking process and felt like we were in safe hands, thank you!
Jennifer Jane Scott Armour
29th Jun 2024
Well informed as required
Pietro Cicchini
29th Jun 2024
AWESOME AND THX TO LISA S FOR ORGANISING FOR EVERTHING.EMAILS AT EVERY STEP WITH UPDATES.I GOT NO WORDS TO DESCRIBE MY THOGHTS TOWARDS YOU GUYS,GOLD STAR,THX,CHEERS.HOPE TO BOOK MY NEXT VACATION THROUGH YOUTHX A BUNCH
Sujeet Singh
29th Jun 2024
Kristy was excellent.
Karen Trimingham
29th Jun 2024
Didn't have much need to interact, but I guess because it was a seemless service.
Briony Hughes
29th Jun 2024
Thank you for putting together an amazing package . We had an amazing stay and would definitely be using your services and recommending you to our friends.
Antonio Gaetano
29th Jun 2024
Very helpful and friendly
Leonie Barron
28th Jun 2024
We had a fantastic experience booking our accommodation through this travel company. The process was easy and provided great value for money. Communication was clear and concise throughout the entire process.
We also loved and appreciated the little bonuses included in the package deal. Thank you for making our booking experience so smooth and enjoyable!
Joanne Chapman
28th Jun 2024
Thanks for a great trip Travel Online and to all staff ! Have travelled previously with you and highly recommend to everyone We will be back again and again
Daniel Size
28th Jun 2024
Great communication
Benjamin George Strong
28th Jun 2024
Excellent service and professionalism from Emma Blackaby. Everything was well communicated for our stay at Marriot Courtyard Nusa dua. We will definitely be using Travelonline for future trips away!
Darren Stewart
28th Jun 2024
Wonderful staff and service.
Awesome holiday deals!
Elizabeth Goring
28th Jun 2024
Lisa has always been very helpful as is Kristie who we have also dealt with.
Have already recommended your company to friends
James Mcneil
27th Jun 2024
The package was great value for money. The booking process was straight forward and made easier by the assistance provided by your excellent team. Fantastic customer service.
Robert Reid
27th Jun 2024
A big thank you to Grace that met us at hotel for a second time,she was very helpful with booking tours and arranged transport when our flight was cancelled it was lovely to have her as our consultant see you next year Grace
Sharon Fisher
27th Jun 2024