TravelOnline
Travel experts since 1994
50,000+ customers every year
Rated 4.5/5 from 16,000+ reviews

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

We were very happy with the service we received from Travelonline. I was particularly impressed with the assistance and prompt attention that we received when we had an issue with our "checked baggage" Travelonline were extremely helpful and provided assistance immediately. I would definitely recommend your service to friends. PS. I personally will not by choice use JetStar again for an International Flight, from the beginning to the end we had nothing but disappointment with them.

Julie Kellner

16th Jul 2016

Very quick and prompt service and very easy to book and pay. Trip was seamless thank you!

Sharon Sanders

16th Jul 2016

Great, slick organisation - all information provided electronically, with provision fo phone back up.
Would definitely choose to use your service again and have already recommended it to friends and family. Thank you.

Karen Hart

16th Jul 2016

Very happy with service. All went as you had planned for us.
I would happily recommend you to others.
Would use your service again.

Judith Quinlan

16th Jul 2016

Very satisfied with service. Will recommend to others and will also book through travelonline.com again.

Janine Ridsdale

16th Jul 2016

Excellent service and very quick replies which was excellent.

There was some slight confusion with our tour vouchers once over there with the kids not included on same. However a minor distraction to what was an excellent and well organised holiday thanks to Alyssa.

I would & will highly recommend your services to our friends and family. Especially given the child aspect was excellently handled and all the advice given was spot on. Well done Alyssa & thank you.

Brett Shalders

Brett Shalders

15th Jul 2016

Overall good experience. you should include other activities surrounding stay .

Sagar Deo

15th Jul 2016

Very efficient online booking system. All bookings were accurate. Package details of flights and accommodation also easy to organise. Yes I would use your service again, and recommend.

Ian Miller

15th Jul 2016

Excellent, prompt service-I really valued the regular communication. I would not hesitate to use TravelOnline again in the future and will recommend it to others!

Karolina Petrovska

15th Jul 2016

Good communication.

Tom Barrett

15th Jul 2016

All good

Leo Matthew Frazer

14th Jul 2016

thankyou for your service. I appreciated the prompt replies to my emails with and was always well informed. I found it very easy to communicate with the one consultant (Dunley). I would book again with you when planning my next holiday.
Thankyou.

Patricia Cocksedge

14th Jul 2016

Brilliant service. Will definitely be using travel online again

Peter Danks

14th Jul 2016

Definitely book through you again! Very easy!

Narelle Browne

14th Jul 2016

We really great service. Everything that was booked went off with out a hitch.

James Nelson

13th Jul 2016

Good communication,
Thank you .

Grazyna Owsiak

13th Jul 2016

I like using Travel Online. Good, friendly service. I had to call to see if our booking had been accepted as I had not heard back, but apart from that, very happy.

Cassie Friedrich

12th Jul 2016

Everything was organised professionally

Dorota Sokol

12th Jul 2016

I can't complain. It was really simple and easy. I would certainly book with travel online again!

Andrew Clunies-ross

12th Jul 2016

Travel Online made out first international family holiday a breeze. I would recommend using them and would not hesitate to book my next holiday with Travel Online. Thank you

Jeremy Wagstaff & Tracey Seal

12th Jul 2016

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