TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,537 customer reviews

Always helpful and replied to emails quickly.

Glen Chambers

11th Apr 2016

we hand no problems with the service and will use again and will recommend to others

Rosemary Naude

10th Apr 2016

I decided to use travel online to book an overseas trip to Bali. I was a bit sceptical but found it so easy to use. All communication was done via email. We have flown there and back and had 10 days in Bali with not one hassle or error with the booking. Great staff and definitely will be recommended to family and friends.
Thanks a lot TravelOnline.

Rocco Trunfio

10th Apr 2016

Your service was very user friendly. The inclusion of the "On The Edge Twilight Sail" was good value - and it was a beautiful sail! Yes, we would use your services again - all queries were answered promptly and payment options were easy to use. Could find no fault!
Overall, helpful without being "pushy".

David Ross

10th Apr 2016

Fast and efficient service. Travelonline team made it a good experience

Nathan Graham

9th Apr 2016

Very helpful and professional. Everything went smoothly from initial inquiry, further queries right through to the conclusion of our trip. We're planning our next trip with TravelOnline already.

Linda Aldridge

9th Apr 2016

Very helpful and professional. Everything went smoothly from initial inquiry, further queries right through to the conclusion of our trip. We're planning our next trip with TravelOnline already.

Linda Aldridge

9th Apr 2016

I would recommend to use travel online to others and i would definitely use travel online for future bookings.

Marco Moro

9th Apr 2016

Thank you Lisa for organizing our holiday.
We had an amazing holiday .
Accomadtion was awesome and all our transfers were spot on ,there was no waiting around for our pick ups and the vehicles were all good quality.
This is our 2nd time we have used Travel on line and will definately be using your service again and recommending you to anyone that is looking for a well organized hassle free holiday .
Thank you again
Michelle Durdin

Michelle Durdin

9th Apr 2016

This is the fourth trip that we have booked via travel online. There has not been one issue with any of the trips and all have run like clockwork making the overseas visits all the more enjoyable. Thanks - we will definitely be using travel online again

Peter Tanner

8th Apr 2016

Fantastic service, easy to use website & friendly staff when dealing with them on the phone.
Will definitely use recommend & use them again

Renate Maree Walker

8th Apr 2016

Holly was an absolute gem to deal with - especially when I kept changing my dates! Will recommend the service to my friends.

Tracy Damen

8th Apr 2016

Great service, have used before and would again. Just on our airport transfers, we wanted to find out what time they were picking us up from the hotel. We tried ringing the local number, as did the hotel for us, but the phone just rang out. Anyway it all worked out, they turned up and were very good.

Gregory John Timms

8th Apr 2016

I did like your service. When I emailed you, i got a fast answer. It's good to know that there are real people on the other side.
Yes I would book with you again and recommend to others. I got stuck in Fiji due to closed roads; flooding and the expected cyclone zena. But got home safe last night - only 2 days delay. Can't wait to go again!!

Marike Wehmann

8th Apr 2016

Michelle was fantastic after we had to change our holiday booking due to ill health. She took care of all the details really promptly and removed and potential stress by doing this. Thank you Michelle!

Brett Burnham

7th Apr 2016

I would recommend booking holidays with Travel online as they are great

Reno Sorrentino

6th Apr 2016

Thank you for keeping us up to date every step of the way - made our holiday (and the booking process) stress free.

Kirsty Rose Wills

6th Apr 2016

Staff great, Communications great, on time, received what we asked for , and were able to adjust to meet our plans when required. No issues with our travels, or Accommodation booking and or Air Travel arrangement 's.

Well done

Christopher John Herbert

5th Apr 2016

Fast and efficient service. Have used travelonline for all of my travel bookings and still happy with them.

Martina Pick

5th Apr 2016

Fantastic service by Clare,
Will book our next holiday through travel on line.

Thanks

Michael Kingston

5th Apr 2016