TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,273 customer reviews
First time that we have used Travelonline and Nicole was so helpful organising our group of 12 people. When we were advised of a flight change Nicole helped to change the transfers to ensure it all went smooth, thank you Nicole
Darren Watson
27th Jun 2024
Very satisfied with the service provided.
Robert Thwaites
27th Jun 2024
Everything organised by TravelOnline was Excellent
Making our first ever trip overseas stress free
Thank you
Doug Jennings
27th Jun 2024
Excellent service and communication.
Michael Dunn
26th Jun 2024
Very happy with your service. Trip plans were well communicated & all our information & vouchers were emailed to us in a timely manner. All my questions were answered by phone or email promptly. We have used TravelOnline before & will use them again. We will certainly recommend them to our friends.
Marienne Robyn Mclean
26th Jun 2024
Would use your company again
Andrew Smalley
26th Jun 2024
Cannot fault service tbh, seamless from driver to hotel
John Murray
26th Jun 2024
Lisa was great, anytime I had to contact her she always answered promptly
Carmel Richter
26th Jun 2024
Courtney was great, we had to change dates around a couple of times, she really looked after us
Benoit panassie
26th Jun 2024
WE DIDNT HAVE ANY ISSUES WITH ANY PART OF OUR TOUR INCLUDING TRANSFERS EVERYTHING WENT SMOOTHLY
David Opie
25th Jun 2024
We had a great holiday! 6 years since I have been to Bali and first time for my wife . Great service, went like clockwork. Highly recommend to everyone. Thanks Emma
Brian Davies
24th Jun 2024
great people great service
Bradley Kenny
24th Jun 2024
Easiest way to book a trip. The correspondence was exceptional and also the best rates and inclusions. 2nd holiday booked via Travelonline and we have not been disappointed. Keep up the amazing service
Allan Howieson
24th Jun 2024
After booking, not much else needed on our end. Everything was organised and the deal we got was elite.
Michael Somerton
24th Jun 2024
We have used Travelonline many times now. Never have we had any issues. Even having trips booked leading into COVID, cancellations, credits, refunds were all easily arranged for us. We will continue to use Travelonline. Highly recommend using these people.
Mark Braithwaite
24th Jun 2024
This is the 3rd holiday we have booked using TravelOnline and it was fantastic! Such great savings and so smooth. I wouldn't book trough anyone else.
Alicia Taylor
24th Jun 2024
Fantastic experience. TravelOnLine you did well
Stephanie Thorne
24th Jun 2024
As usual the very best.
Thanks guys
David Milford
24th Jun 2024
Everything ran smoothly and to plan! What a wonderful holiday we had because the organisation and planning was taken care of by Natasha! Highly recommend!
Evie Bradley
24th Jun 2024
Couldn't fault a thing! Holiday went like clockwork! All very easy. Would not hesitate to use TravelOnline again for future holidays!
Paula Smith
23rd Jun 2024