TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,822 customer reviews

Excellent service easy to use, prompt response to questions and everything booked went to plan. Will use this service again

Tim James

30th Apr 2016

Thankyou for organising our holiday for us. The service you provided was wonderful. Our transfers were punctual with lovely drivers and nice clean vehicles. Everything went smoothly except our first room was not very nice. We were moved to another room once the construction started and our 2nd room was much nicer. The massage was ok. I think we should of been given a choice of massage as the massage we were given was a bit to much for us. The actual massage business/shop was very nice and clean. Overall, your service and punctuality was wonderful. I think the resort only deserves a 3 star rating. We have been to nicer resorts. Thankyou and we will definitely use your services again.

Karen Fitzwalter

30th Apr 2016

Really happy with your online service!

Jessica Hurle

30th Apr 2016

I was hesitant at first as I had not heard of travelonline.com , but was very happy with both communication and overall service. Would definitely book with them again, and would recommend them to others.

Melanie Walsh

29th Apr 2016

I would definitely book again with TravelOnline. Everything was very clear and well set out and information was emailed straight away. There was one item that I was suppose to print out to give to the transport people which I don't think I received but I may have missed that within the other paperwork.
Thank you

Julie Day

28th Apr 2016

Thank you Travelonline for your excellent service and after sales care. Anyone hesitant about booking through an online travel agent need not be concerned. This company are very professional and have the best specials for holidays. We will definitely use your services again in the future.

Raewynne Beazley

28th Apr 2016

Great service, perfectly organised, will use them again in the future!!! Thanks Michelle!

Puneet Sharma

28th Apr 2016

Courteous and efficient

Maggie Bailey

27th Apr 2016

laura was very helpful in changing our booking with flights etc. very nice girl to deal with

Shane Smith

27th Apr 2016

LOve travel online best prices

Bridget Mclister

27th Apr 2016

You guys have been fantastic. Everything was simple to arrange, our queries were addressed or resolved quickly and advised back to us in record time. You've made this trip easy, seamless and completely relaxing as everything was taken care of. Thank you!

Danielle Durey

27th Apr 2016

A wonderful holiday and we found Travelonline awesome to deal with and would book a holiday again with them

Kristopher Brooks

27th Apr 2016

Great deal, good communication would book again and would recommend to others

Kerensa Nu'u

27th Apr 2016

Love the instant quotes online and love that I only oay a deposit when i book. Love using your services!

Nikolas Tsekenis

27th Apr 2016

Fantastic, friendly, easy and I would definitely recommend!

Kimberley Parsons

26th Apr 2016

Using travelonline is brilliant, we will definitely be booking future holidays through you again and highly recommending to friends. No fuss/quick responses/good prices, very impressed!

Daryl Bull

26th Apr 2016

Would book with you again. Would recommend your service to family and friends. Thanks for making it easy.

Ainslie Seeto

26th Apr 2016

Clare was very accommodating as we had a certain criteria and she managed to put the trip together. We will be using Clare at Travel online again.

Bruce Wright

26th Apr 2016

All aspects of the booking process are quick and easy to complete. Responses to queries were provided quickly and clearly. In relation to our completed booking, once we arrived overseas our accommodation and airport transfers were provided exactly how we requested and without any issues. I am thankful to my consultant Holly for arranging everything and from this experience, I would most definitely book with Travel Online in the future and have already recommended them to friends and family.

Hana Sharpe

26th Apr 2016

Everything was as it should have been. Thank You

Peter Lewis

26th Apr 2016