TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,537 customer reviews

Services provided were excellent

Mira Skoko

14th Jan 2016

Yes I would book thru you again, but I would do more research on property and times of flights

Ann Mills

14th Jan 2016

Highly recommend. Everything as described and planned. Alterations were handled without issue

Matthew Sorati

14th Jan 2016

Fantastic value and excellent response from the TravelOnline team. Once again thank you - happily recommend you to friends.

Only feedback is that we did not have return seats booked. I missed this initially and only noticed when checking in online for the outbound trip.

Heng-chai Lim

14th Jan 2016

The service and the staff at the resort were fantastic. Beautiful place. Accomodation was comfortable and clean and we were happy with it. The only thing would be that it requires some maintenance on appliances as air conditioning upstairs was a little noisy, however this was only a small thing.

Jack Fiamengo

14th Jan 2016

Locked in a holiday after 3 years. We were very nervous being our first time to Fiji.
The enquiries we had were resolved within minutes either by travelonline personnel via phone or email all within the minutes or at best an hour from contact. Great service, recommended this site to anyone looking for a great holiday! And let's not forget the easy to use application. It does all the work for you

Oliver Rissotto

14th Jan 2016

We were very happy with the service provided on the both occasions we used Travel Online. In both instances, our bookings were attended to promptly and in a professional manner. Unfortunately we had to cancel or reschedule both trips and this was done efficiently and with minimal fuss. We will have no hesitation in using Travel Online again when travelling.

Marcia

13th Jan 2016

Prompt service and good respond

Ravindran Velauthan

13th Jan 2016

Yes I would use your service again! Holly has been very prompt and helpful! Thanks

Nicolr Hender

13th Jan 2016

your service was excellent. Don't change anything

Liliana Arteaga

13th Jan 2016

Using 'Travelonline.com' was a simple easy service which I plan on using again and recommending to my friends. Unlike other online travel agents 'Travelonline.com' was never pushy with their sell and allowed me to take my time with making our holiday decisions. Holly was amazing and she catered to our every need never getting frustrated. She was TOPS and I look forward to speaking to her again for our next holiday in July.
Thanks so much 'Travelonline.com' and thank-you Holly Segon!!!

Suzana Hay

13th Jan 2016

Thought the whole experience was great. Very satisfied and would use again. Thankyou.

Michelle Nicholls

13th Jan 2016

Thank you excellent service everything run smoothly.

Brenda Paull

13th Jan 2016

Thank you excellent service everything run smoothly.

Brenda Paull

13th Jan 2016

Very happy with Travel Online. Organised our last minute change of plans with ease and professionalism.

Andrew Macarthur

13th Jan 2016

I can't remember how it came for me to book with you other than googling and seeing variances with your competitors and the price being very good in comparison, I am happy I did. I was also happy with the quick response to my enquiry. We had confirmation of our reservation within 24 hours...impressive. I liked that you had been in touch leading up to our departure via email but not too overwhelming. I have recommended your company to all my friends and look forward to using your services in the future.

Karen Campbell

12th Jan 2016

Jo was very pleasant, helpful & friendly to deal with throughout the whole booking process.

We were very impressed to receive a phone call from Natalie after she found our tradnfer from Port Denarau to Vomo had been cancelled due to the bad weather system. She offered to organise an alternative transport but we already made the arrangement ourselves with the hotel & she offered us a refund.
It was very comforting to receive the call from Natalie.
Yes. We will book theough you again & recommend you to our friends & family.

Inga Chen

12th Jan 2016

Very efficient and friendly.

Yvonne Teo

12th Jan 2016

Fantastic - will book again!!

Emma Watts

12th Jan 2016

Fantastic! Everything was wonderful!

Jane Rich

12th Jan 2016