TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,822 customer reviews

I would recommend Travelonline and I would use there services again.

Mr and Mrs Oxford

17th Mar 2016

I have used Travel online service before and have always received fantastic and well informed service. Will definitely use Travel online again.

Lisa Borsey

17th Mar 2016

Service was great. All questions answered promptly. Everything went smoothly. Not sure if we could of got the extras a bit cheaper ourselves but being new to Bali happy to go with everything planned and paid for.

Mark Barber

17th Mar 2016

The service was great and accommodation was value for money and cheaper than any other site. Documents were sent in a timely manner with reminders on when the final payment was to be made

Sandra Sheed

17th Mar 2016

Yes, I had a lot of confidence in you guys! At first I wasn't sure if
the 'friendly factor' was shining through but that thought changed after I tested you to the limits by changing my dates a few times & there was still a nice tone on the phone!
Lisa in particular came through with shining colours.
Thank you kindly for your steadfast determination in making (me)
the client happy! Yes the Holiday Inn staff were also faultless & upgraded us as you requested including full-on balloons, cake &
drink. I have already recomended Travelonline to my work mates.
Regards Vince.& Yve

Vincenzo Filardi

17th Mar 2016

From the first contact to the transfer back to Nadi the service was prompt and affordable.Will recommend to friends and use you people again.

Anton Hay

16th Mar 2016

Booking through travelonline was so simple. Your staff are prompt and everything on our trip was perfect.

Haley Williams

16th Mar 2016

When our Vanuatu holiday booking fell over because of their runway problems Natalie found a lot of alternative resorts for us on Fiji and we thank her and Travelonline for a very restful holiday.

Neil Murdoch

16th Mar 2016

Thankyou for your fantastic service, quick to respond and easy to deal with! Highly recommended!

Kirri jackson

16th Mar 2016

The handling of our booking was seamless with everything going as planned in our itenary

Alex Williamson

15th Mar 2016

Would book with and recommend Travelonline. Everything went smoothly - thank you.

Stephen Routh

15th Mar 2016

Unfortunately we had to cancel our trip about 4 hours before check-in time but Joanna and the rest of the staff looked after us and ensured we did not lose all of our booking credit even though the cancellation was at such late notice.
We will definitely be using Travelonline for our future travel plans

Ross Armstrong

15th Mar 2016

No complaints :)

George Wahbah

15th Mar 2016

Very stress free booking system. I booked for several family members. Friends also used this site

Would book again

Steven Milburn

15th Mar 2016

Excellent service. No problems with the booking.

Melissa Smith

15th Mar 2016

Easy to deal with, prompt replies and always willing to answer questions and request.

Venetia Gault

15th Mar 2016

Travelonline was easy to deal with at all times since the start with the quote through to any questions we had in the lead up to going away. The Fiji deal was excellent and we will continue to look at the website for future specials on great trips.

Craig North

14th Mar 2016

Very fast, friendly and informative. Could not have done any better. Very happy with the service provided and will be sure to use you again for next holiday. Thanks for everything! The Rosatos

Vito Rosato

14th Mar 2016

This is the second time I have used travelonline to book a holiday to Fiji. Great special deals, easy to liaise with and excellent communication throughout the cyclone. Will definitely use you again for my next trip to Fiji in September.

Hayley Polsen

13th Mar 2016

It was very good and I have already recommend you to my friends.

Ju Hong Jeon

11th Mar 2016