TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,273 customer reviews
Smooth procedure from start to end. Everything went as planned. I would use TravelOnline service again.
Russell & Jackie Lowe
19th Jun 2024
Efficient service. Good and prompt customer updates.
Lisa Chan
19th Jun 2024
Great value and service, so much easier to book online through an agency and purchases all included. Communication was prompt and always happy to help.
Kristy Thomas
19th Jun 2024
Sensational service. No dramas or issues, and a seamless holiday arrangement made for us by Kristy. Thank you so very much!
Peter Golotta
19th Jun 2024
Prompt responses, and everything worked smoothly on the ground during our holiday (flights, transfers, hotel check ins).
Juan Pablo Sepulveda Corradini
19th Jun 2024
The booking process was easy, the service immediate and the travel experience without fault. I would recommend TravelOnline and thank Nicole for her efforts.
Andrew Craig Lunt
18th Jun 2024
We didn't have any problems thanks to everything being already organised. This made it so easy for us. Thank you so much.
Tracey Durnan
18th Jun 2024
All correspondence was answered promptly. A personal meeting sorted out some concerns
Maxine Finn
18th Jun 2024
Could be happier. Everything made easy and super friendly
Alberto Del Grande
18th Jun 2024
Very reasonably priced and great value for money, everything was organized for you so you didn't have to worry about anything, will definitely be using them again
Natalie Wilson
18th Jun 2024
Service and advise was very helpful
Janet Bowden
18th Jun 2024
The Team and Kristy were so helpful and quick to assist where needed. I highly recommend Travel online.
Sheridan Lee Long
18th Jun 2024
It was the best package!
Thank you for a well organised booking, from the flights to the airport transfer and the resort as well as the added tours. I'm glad I chose the one with $1000 resort voucher because we ended up only paying $200FD out of pocket when we checked out.
I have already told my friends/family about this website and we will definitely be booking packages via travelonline again!
Necie Vanessa Hernandez
18th Jun 2024
Sensational service - great deal - highly recommend.
Jennifer Thwaites
18th Jun 2024
Emma was great to deal with and the holiday booking was easy and the offer was awesome. Would book again through Travel online.
Lynnette Smith
18th Jun 2024
Have used multiple times. They provide great value holidays and have never had any issues. Thank you Lisa.
Greg Watman
17th Jun 2024
The service from travelonline was fantastic
Transfer to our hotel was waiting for us even as we were late arriving and the tour around Phuket was great
Gail Luraschi
17th Jun 2024
Excellent holiday planning. Very quick response and everything went like clockwork, very happy.
Annabel Van Der Nagel
17th Jun 2024
Natasha was greate with responding quickly to any of our request Thank you Natasha
Nader Zamani
17th Jun 2024
Called today to enquire and answer was given in a good outcome. Customer
Service was excellent
Fortunata Langley
17th Jun 2024