TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Service was great thank you. Everything went well without any problems. We will be recommending Travel Online to others

Frances Jane Passmore

2nd Sep 2015

The package we purchased was reasonably priced. Have used travel online previously and will probably do so again

Julieanne James

2nd Sep 2015

very quick to respond and easy to use. would definitely book with again and recommend to others

Sam Tuffnell

2nd Sep 2015

Great service. We were overseas when we booked our next holiday and I had made a mistake with our transfer times. Joanna of Travel Online tracked me down in the Cook Islands to help me rectify my error so I could still get the special deal. Thank you!

The Webbs

1st Sep 2015

This was the second time that I have booked via Travelonline and both times have had no problems at all, very prompt and efficient service.
I have already recommended you to family and friends.

Vanessa Bombak

1st Sep 2015

Who'd have thought an online service could be better than doing business in person! This is the third time now I've used TravelOnline and on each occasion, the holiday has gone without a hitch. I particularly like that you can, if necessary, call up and speak to the person, but these occasion are usually only required when your requirements are atypical. I also like that the TravelOnline have the experience to pickup where you may have made a mistake and clarify before booking. I would thoroughly recommend the to friends and we already have our next vacation in the hands of TravelOnline.

Michael Kenyon

1st Sep 2015

Great service. Would definitely book another holiday through TravelOnline.

Tiffany Sutton

31st Aug 2015

First-time user: I found the website user-friendly and easy to navigate. Backend up with excellent service, prompt efficient responses to questions; quotes, itineraries and general information provided quickly - within 24hrs! I will certainly be using this service again and have already recommended to friends and family. Thank you team travelonline for your assistance - made our trip stress-free and most enjoyable.

Hubert Finney

31st Aug 2015

Fantastic trouble free service. Everything went to plan, not a single hiccup. This is our second time using TravelOnline and it wont be the last. Recommend to anyone!

Joanne Thompson

31st Aug 2015

I consider your service to be excellent & would be very happy to book with you again & recommend you to family & friends

Paul Crew

31st Aug 2015

Thanks Travel Online for everything, we received awesome service from you all, and I would book through you again, we had an amazing time.... Room was ready as soon as we arrived... And it was amazing.... Thanks lovely Ladies for all your help...Louise West

Stephen West

31st Aug 2015

Easy online holiday fun. Best prices and fantastic service. Second booking through travelonline and both times logistics and holiday plans work like clock work. Thank you travelonline

Justin Churchill

30th Aug 2015

This is the 2nd time we have used travel online and Lisa has been our consultant both times. Could no have asked for better all travel and hotel arrangements went extremely smoothly and nothing was an issue - makes for a great holiday.

Leanne Lance

30th Aug 2015

Perfect, no hassle and reliable service as always. Thank you :-)

Scott Richardson

29th Aug 2015

Very user friendly site with lovely staff on hand to chat about any concerns

Skye Nettleton

28th Aug 2015

Excellent service from Joanna, communication was exceptional and more than helpful.Have already recommend to friends. This is our second time using travel online and will use again in the future. Thank you Joanna.

Stuart Corcoran

28th Aug 2015

Very happy with TravelOnline and Rebecca. Everything went very smooth and we had no dramas what so ever. The recommendations were great, the service was great, which lead to a very enjoyable experience from booking to getting home.
I will use TravelOnline again and will be recommending them to my friends and family.

Jonathan Ditchburn

27th Aug 2015

Travelonline did all the work & gave us a hassle free relaxing holiday on Norfolk Island. Everything went smoothly. Thanks Lisa for your help & organizing. We will use your services again in the future.

Gregory O'keefe

27th Aug 2015

It's the second time we have used travel online. Accommodation has been great - no issues at all. Had a slight issue with a 4-hour Phuket tour which was free with the accommodation at Centara Karon Resort, but this was eventually fixed. Would absolutely book with you again......and already recommend you to friends!

Adrian Poon

27th Aug 2015

We had a great trip thanks.

Hayden Rawcliffe

27th Aug 2015