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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

met at airport lovely staff and return same.

Ron Hickey

11th Nov 2024

Booking with Travelonline was stress free and Emma and Lisa confirmed any queries I had promptly. The package we had for our trip was really good and we are happy to book future holidays through Travelonline

Dean Mcgowan

11th Nov 2024

Everything was perfect - thankyou

Elizabeth Adams

11th Nov 2024

Couldn't fault travel online.

Esther Jones

11th Nov 2024

Was easy to communicate

Sunil Shankar

11th Nov 2024

Went smoothly

Lynne Huggins

11th Nov 2024

Excellent to deal with and offer great discounts and inclusions. Nothing is too much trouble to accommodate your needs.

Kirsten Eyb

11th Nov 2024

Absolutely incredible service!!
Nicole was able to help with flight selections and also explained the processes of booking and payment and was able to answer all questions i had regarding flights, transportation and the accommodation.
The hotel we stayed at was absolutely incredible and i can't wait to book this trip again next year!!!.

Delaney Constable

10th Nov 2024

Booking was super easy and staff very helpful

Amy Mathews

10th Nov 2024

From the start to the end the help and advise I was given was extremely helpful staff on the phone did and amazing job

Raquel Moreno

10th Nov 2024

It was our first time to Bali. Travelonline were fantastic and everything that we needed was taken care of. It was such a stress and hassle free experience! Thank you Lisa and team!

Christine Boyd

9th Nov 2024

Great service start to finish and any questions l had were answered quickly and easily, nothing was to much effort

Chris Ralph

9th Nov 2024

You responded quickly to my questions and the trip was memorable thanks

Peter Oates

9th Nov 2024

Very easy to organize and great value for money. Was quick in response to any changes by airlines etc. Will be using again.

Leanne Mountney

9th Nov 2024

Very helpful, quick to get back to you

Julie Hoypoy

9th Nov 2024

Love your work. And for so easily planning the extra day on the end at last minute. It was one of our fav trips to Bali

Ashley Smith

9th Nov 2024

Kristy was great to deal with & responce time to any requests we had were dealt with immediately.
Highly recommended dealing with Travel online & based in AU.

Robert Naumoski

9th Nov 2024

Excellent service
Easy to do booking
I like the way if you are overseas you can contact them on a Australian phone number

Michael Brennan

8th Nov 2024

Great service and attention to detail. Any queries or alterations to the bookings were handled promptly and professionally. This is the first time in many years that we have used a travel agent and we have been most impressed.

Simon Davies

8th Nov 2024

Fantastic service. If I had an enquiry, response to emails efficient and satisfactory.

Sarah Jane Preston

8th Nov 2024