TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Fantastic service, very efficient and extremely helpful.
Very happy with the service, thanks

Emily Munnerley

23rd Aug 2015

Great service and will certainly use your service again for our next holiday. Joanna was always online for any questions and she always replied promptly.

Paul Steer

23rd Aug 2015

I liked everything about your service. I had no problems booking with you at all. Yes I would book through you again. and yes I would recommend you to family and friends. :)

Sharon Deku

23rd Aug 2015

Thankyou to cecilia she was really polite and awnsered all my questions I will always book with you guys and I will recommend to my family and friend to use you thanks again to cecilia

Ben Scott

23rd Aug 2015

Clare took care of everything.

I was a bit cautious not having ever booked an online holiday before and did not now what to expect or how much follow up i was needing to do.

The experience was pleasurable with all details confirmed any questions answered immediately, and clearly . This gave me confidence that the holiday was under control, and it was.

Thankyou Clare for our sanity through the stressful time of booking the family's holiday.

Kristian Chambers-mclean

23rd Aug 2015

Not enough info concerning air flight re their package options. Originally one way full luggage and other just hand luggage which was not an option. Fortunately we alerted you of this which was rectified

Stewart Richards

23rd Aug 2015

I'd definitely use TravelOnline again, couldn't fault the service. All questions were answered promptly and I'd recommend them to fellow travellers.

Kathrine Jones

23rd Aug 2015

Everything was taken care of from the beginning and the trip and accommodation went smoothly!

I would recommend using TravelOnline again in my future bookings!

Metodija Becvarovski

22nd Aug 2015

thank you every thing went well very well looked after good holiday

James Gleeson

22nd Aug 2015

Easy to use always responded quickly to any questions

Paul Dawson

22nd Aug 2015

Excellent service

Paul Amos

22nd Aug 2015

I always use travel online as your prices are extremely competitive. I would highly recommend you to friends and family ?

Jon Hoff

21st Aug 2015

Good communication

Claire Hutchinson

21st Aug 2015

Everything was very well organised and easy to do. Excellent service and companies you used were excellent on the ground in Phuket also. Met another Aussie couple and they have used Travel Online also and also said how wonderful you were. Would definitely use you again.

Carey Suardi

21st Aug 2015

Great service on such a last minute booking would defiantly recommend the hotel were also lovely enough to upgrade our booking to a suite

Nadia Gordon

21st Aug 2015

Fiona was fantastic to deal with! All the staff were very helpful.

This was our first time booking a holiday online. The process was so quick and easy. Staff were very efficient in sending out invoices and receipts and also all flight and accommodation details. Highly recommend travelonline.com.au. ????????????????????

Fouad Shockair

21st Aug 2015

Yes to all of the above questions couldn't be more helpful fantastic

Phillip Tonks

20th Aug 2015

I am so happy to have dealth with Amy and her colleagues. I have asked so many questions and somebody got back to me even when Amy was not there. You dealt with my queries really quickly and must have been sick of me at times. The holiday was amazing and you dealt with everything.

Thank you so much Kirstie Shaw

Matthew Shaw

20th Aug 2015

This was the third time we have used TravelOnline to book a package holiday. The service has always been good and the communication from our consultant is excellent.
I would and I do recommend TravelOnline to friends and family.
Thanks.

David Davies

20th Aug 2015

Everything was taken care of for us. Services arranged for us were always on time and presented well. Will be booking through Travel Online again and would recommend this online service to everyone

Glenn Lovejoy

19th Aug 2015