TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Fantastic service. Would definately use again. Thanks Lisa

Dean Thommers

6th Oct 2015

Good and lots of communication. Would book with you again.

Andrina Watts

6th Oct 2015

Michelle was amazing, from the initial contact to the final itinary all went like clockwork, any inquires we had were responded too at her earliest convenience and the whole trip went off with out a hitch.
The online aspect was a breeze and we would not hesitate to use the organisation again, like most people, I am aware cheapest is not always the best avenue, security and integrity are high on my agenda whilst dealing online and travelonline.com meets them all, I would highly recommend the organisation and will be seeking advice next year for our next stay at the magnificent Cook Islands. Thank you Michelle

Richard Martin

6th Oct 2015

Yes use you again. The resort in far north I was under the understanding was in Port Douglas but it actually was 30min away in pam coves

Sandra O'rourke

6th Oct 2015

Travelonline was very easy to use, the product was exactly as expected, the assistance was prompt and helpful. I will be using Travelonline for future travel and have already recommended the service to others.

Thanks
Paul

Paul Mcpherson

5th Oct 2015

I would recommend this service. Quick quote and booking of hotel and flights.

Anita Tyler

5th Oct 2015

Excellent, thank you for your assistance!

Christopher Marshall

5th Oct 2015

Would definitely use Travel Online again, and recommend to friends. Very quick and professional help where needed. No fuss. We felt we got the best possible price/inclusions at that time.
Thank you LIsa.

Jenny FOrbes

5th Oct 2015

Michelle was easy to deal with and got back to us quickly. She gave us options for our budget and responded to us answering all our questions. We would happily use Travelonline again and recommend it to our friends.

Madeleine Thurgood

5th Oct 2015

Great service, would recommend, cheaper & would use again

Stephen Tuthill

5th Oct 2015

Thank you Emma for assisting in making my husbands 50th birthday trip a very memorable one for our family. Our request for a particular room was attended too. Every question I had for you thoroughly answered & your attention to detail in the phonecall I made on the day prior to leaving was really helpful. This is the first online booking I have ever made for an overseas trip & I dare say it will be our last. If only we had booked this way 14 years ago for our 1st trip to Fiji rather than an instore travel agent who sold us 'her ideal' holiday we would have enjoyed it more. VINAKA Emma :)

Jonathan Firth

4th Oct 2015

So easy to use. Everything worked out beautifully with no hassles at all. Not always confident using a web travel service but would definitely use this service again. Thank you Amy

Robyn D'hooghe

4th Oct 2015

Great effort thanks for your hard work to get us exactly what we wanted. We had an amazing time at the The Western Bali.

Leo Spivak

4th Oct 2015

Very happy with booking process and price, Sheraton Fiji was great, have stayed before and staff are lovely, We were upgraded to ocean front rooms with Starwood privileges, will definitely go back, thanks Anne

Anne Houston

4th Oct 2015

It was quick and easy. Thank you for your help and the fast turn around.

Michael Klink

4th Oct 2015

Very quick responses to quotes and changes. Everything went to plan as it had done when we used this service 12 months ago. Very easy as I did not need to communicate during business hours. Itinerary was very clear, as were all vouchers. The company in Thailand "My Phuket" provided excellent service. I have already recommended Travel Online to friends and family and hope to use you again myself sometime. Thank you Lisa and Team.

Sharon Mitchell

4th Oct 2015

We were very pleased with the service from Travelonline and will use again and would highly recommend to others
Thanks Holly excellent service

Douglas Mayberry

4th Oct 2015

You guys did great, very last minute decision to go and coudn't have done it without you.

Jason Duley

3rd Oct 2015

Travel online provided a good priced holiday with ease. On the odd occasion that I did have to call for an adjustment. The staff were most helpful and very professional I would certainly recommend travelonline to anyone who is looking for a holiday. I will definitely book again.

Karyn Adams

3rd Oct 2015

Easy to book, great service. Everything to make the experience even better.

Katarina Hayston

3rd Oct 2015