TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Travel online were brilliant. Everything I booked was exactly as they described and all booking worked perfectly. I would definitely use them again.

Warwick Simpson

29th Sep 2015

loved the ability to compare resorts, and add options, such as transfers, and flights. Which allowed for easy holiday planning

Sarah Newton

29th Sep 2015

Would book again

Peter Gravel

29th Sep 2015

I use Travelonline whenever I can because you offer prompt service, and great deals. I frequently recommend you to other people. You are professional and efficient! Thanks!

Emma Goodsir

29th Sep 2015

It was just so easy booking a holiday this way, where everything is done for us, eg flights, accomodation, and extra tours. Will definitely book with you again.
Have left a review on HAMILTON Island, it was an amazing place. We aredefinately going back there agin in 2 years time.

Sophia Alexander

29th Sep 2015

Was pleasantly surprised that everything went really smoothly, Lisa helped with everything and I liked that I could also speak to her on the phone as well as having the quote online. Great holiday, thanks.

Nicholas Rice

29th Sep 2015

Accurate descriptions of inclusions.
Good value.
Thanks.

Johnny Samawi

29th Sep 2015

Easy to deal with, with very simple instructions provided. I liked the email close to our travel time to make sure all was in order.

I would happily book with travel online again and would recommend to friends.

Joseph Saltalamacchia

28th Sep 2015

We just came back from our honeymoon last week and I could not be happier with the holiday we just had booked through travel online. At first I was a bit skeptical because I had never heard of them before and it's all online based. But I love the way you can build your own package and it's all such quality! We opted for the airport transfer option, but as there were no options to pick a company travel online picked one themselves and it was a great company and came with a great mode of transport and service. While we were on our holiday in Phuket we needed to contact travel online to change a flight booking to add meals and a comfort pack and they were only an email away and replied within a day and got advised us what we needed to do quite quickly. I will definitely be recommending travel online for any of my friends holidays and would be more than happy to book through this company again having had such a positive experience this first time! So thank you travel online for making the booking of our honeymoon an easy and relaxing experience.

Allyce Smith

28th Sep 2015

Travel Consultant Lisa Scull was extremely helpful. Will certainly book through Lisa in the future.

Anthony Friend

28th Sep 2015

We have booked holidays through Travel online a couple of times now, we are very pleased with the flexibility and quality of service they offer, will certainly be utilising their services again when we next plan travel. Would certainly recommend them

Gary Brown

28th Sep 2015

Very organised and will definitely book my next holiday with travel online.

Jean

28th Sep 2015

Awesome service. Low costs and will be travelling again through you guys.

Simone Fleming

28th Sep 2015

Excellent service from Michelle. Everything went very smoothly. Communication was quick and completely hassle-free which is exactly what I want when I'm booking a holiday. Lovely time had by all. Thanks Michelle!

Helen Kelly

28th Sep 2015

Great service. Second time booking with Travel online and won't hesitiate again. Value for money also. Have already told people!

Janine Kennedy

27th Sep 2015

fast response to all my questions, great holiday deals. highly recommended for everyone looking for fantastic holiday

Amir Sofic

27th Sep 2015

Great service from Clare, package was fantastic. We will book through company again & recommend to friends

James Mccarron

26th Sep 2015

excellent customer service from start to finish. my new go to travel agent.

Andrew Holt

26th Sep 2015

Great service. Kept us updated on all developments regarding the renovations happening at the resort we booked.

Andrea Smith

25th Sep 2015

Amy McPhail provided great customer service. She promptly responded to all emails and when we requested two changes to our booking she was fast to respond, provided all the relevant information (e.g. changes to price) and used her initiative to suggest options. I would definitely use Travel Online again on the basis of the service received from Amy - thank you!

Peter Harmston

25th Sep 2015