TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Competitive pricing with great, easy to use website, the price-builder is very useful.

Very helpful and prompt service, right from the initial quote process although a little impersonal as all via email!

Jessica Olivier

27th Jul 2015

Easy and efficient to deal with and bookings all as requested. Will definitely use again

Kiri Ryan

27th Jul 2015

Clare was highly professional and I could not have asked for better service.

Ross Symons

27th Jul 2015

Prompt, efficient service both before and after the transaction took place. What was particularly efficient was the response to questions about travelling to Bali during the volcano disruptions. The travel agents got back to us with answers within hours, excellent service. Reconfirmations were also very well taken care of. The whole holiday went well with your vouchers, drivers etc. thank you.

Gerard Murray

26th Jul 2015

Ami,
You met our expectations. I am happy to book through you again and am happy to recommend you to others.
Allan Barnes

Allan Barnes

26th Jul 2015

Well organised and only to happy to help with enquiries. Thank you.

Darren Herd

26th Jul 2015

Everything was very smoothly done. Thanks for your help and a deal we were happy with :)
Communications were great. Would recommend your service to anyone.

Graeme Young

26th Jul 2015

Second trip booked with you. Very efficient and very happy with service.

Peter Bradley

26th Jul 2015

Very helpful at every stage of our booking and travel. Would have no hesitation to use Danielle again and would highly recommend both her and the organisation in arranging a holiday.

Thanks

Jeremy Wood

26th Jul 2015

Good service

David Bournes

25th Jul 2015

excellent

David Logan

24th Jul 2015

The service we received was first class - communication was fast and efficient and the price was unbeatable. We will definitely use travel online again. Thank you Lisa!

Matthew Merrick

24th Jul 2015

I found Travelonline to be, by far, the cheapest for quotes for our family holiday. As we have 4 children I am always looking for a good deal and your company certainly provides that. My consultant was very helpful and the booking was all done by email. I found this company to be very reliable and even when I over paid my balance by $30, travelonline was quick to refund my money into my bank account. Thanks for organising our holiday and look forward to booking our next holiday with you.

Karen Kegg

24th Jul 2015

Your service was very good thank you for the Twilight cruise which you included we had a great time one of the highlights of our six days.
And I would not hesitate in recommending you to our family and friends for their next holiday.

Gabriele Gentile

24th Jul 2015

Great service and made booking a hotel overseas effortless. Kept in contact and emailed relevant information as required. Highly recommended!

Hamish Fawdray

24th Jul 2015

Great service and flexibility as circumstances changed. Yes, would use your services again.

David Wicks

23rd Jul 2015

No problem booking with Travèlonline everything went of great.

John Dawe

23rd Jul 2015

Would definitely recommend and did on this trip to Fiji. Totally satisfied with your service. Thank you.

Mark Gerber

23rd Jul 2015

The quotes provided by Amy were supplied very quickly and covered all our requirements. The whole experience was easy and efficient.

Anthony Jeffery

22nd Jul 2015

Friendly efficient service and always followed up on my enquiries.
Would book with Travel Online again and recommend you to others.

David Pisch

22nd Jul 2015