TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Our experience with TravelOnline was easy and uncomplicated. We were notified regularly via email and on one occasion telephone of all that was needed and required from us. TravelOnline were easily contactable if we needed anything answered. We had no problems with our travel vouchers whilst we were away. Thank you for an enjoyable experience and I would easily book with TravelOnline again, and have already recommended TravelOnline to our friends.

Vicki-Ann Mercieca

25th Sep 2015

Very easy to deal with, both by phone and email / online. Everything was always up to date. Based on past experiences with other travel agents, you will not get better service than yours. Thank you, much appreciated.

Craig Bee

25th Sep 2015

Very happy with service provided. Any queries answered promptly and efficiently. Changes to booking were also processed without any fuss. We've tried a few known travel agents and experienced inadequate service so this is a perfect option if you don't want to go it alone and book independently on the web. Packages and inclusions were also very helpful to having a easy to enjoy holiday.

Bronwyn Taylor

25th Sep 2015

Yes certainly would Book with you again. We will be recommending you to our friends, family or anyone else.

Raymond Bentley

25th Sep 2015

Can not fault anything I would definitely book through you again and have already recommended you to others, thank you very much.

Morgan Smith

24th Sep 2015

Was a little nervous to begin only really dealing with someone online, but couldn't have been happier. Our trip was well organised and went smoothly. Contact with our consultant was easy, and emails were promptly responded to. Would certainly use Travel Online again - the online option was good value for money and better priced than face-to-facetravel agents.

Bernard Martin

24th Sep 2015

Everything about the service, from Emma Watts consultant, was efficient, helpful and informative. As we were a party (family members) of 8, the bookings were done separately, and very well co-ordinated to suit.
Yes, we would book with you again and recommend you (which we already have done) to others.
Many thanks.

Elaine Hall

24th Sep 2015

The service I received from TravelOnline and mostly from Lisa was very professional. I have used this company before and will continue to use them again. I have highly recommend them to my friends and family members when their planning a trip anywhere.

Anne Hill

24th Sep 2015

hi Amy
thanks for the organisation, there we no hickups or errors. Your organisation worked well with all Fiji parties, everything went according to plan and schedule.
I would have no problems either using or recommending your company to others in the future.
Thanks for your efforts

Stephen Doherty

24th Sep 2015

I really liked using travelonline, it was so easy and great value packages. My daughter is being married at the Shangri-La next March, we have already booked through travelonline and have recommended to friends and family coming to the wedding to book with travelonline also, which I know some already have.

Vicki Williams

24th Sep 2015

I loved your service. Even though unfortunately we weren't able to travel due to my husband being sick I was very impressed at the customer service Lisa Scull provided. I will book my next holiday through travel online once my husbands health is better and I do recommend them to friends.

John James Coleman

24th Sep 2015

Great transaction and communication. Hassle free holiday - yay!

Shane Eaton

23rd Sep 2015

Loved our Holiday thank you

Dale Ryan

23rd Sep 2015

Flights, accommodation and transfer bookings were perfect. Had a wonderful experience and loved the emails updating us about change of flight times. Would definately recomend your company to our family and friends.

John Kenneth

22nd Sep 2015

Always great to deal with. Profressional service and great prices. Will be back again for sure.

Joanne Kupiak

22nd Sep 2015

Fantastic customer service and great price. Will be using Travel online again for next holidays

Nellie Marinkovic

22nd Sep 2015

Great prices and fantastic customer service. Will use Travel online again

Paul Carbone

22nd Sep 2015

quick and easy way to organise a holiday or trip.
Michelle was very helpful in a aspects

Maree Nicholson

22nd Sep 2015

Really great - would definitely book with travelonline again!

David Hitchick

22nd Sep 2015

I have appreciated the service I have received by Travel Online and found everything was very well handled. Thank you for booking everything for me.

Richard Guest

22nd Sep 2015