TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Excellent!! I will use this website again

Jayne Stetto

15th Jul 2015

Emma and Natalie did a great job assisting us booking, amending, amending and amending out plans. Nothing was too much trouble. While away Emma assisted me with a amending some travel for my daughter for which I am immensely grateful.
Couldn't rate you both highly enough. Thank you.

Michala Jones

15th Jul 2015

Thank you for your excellence customer service Lisa.

Bharati Acharya

15th Jul 2015

quick response and helpful

Susanto Soetrisno

15th Jul 2015

Good service. Thanks for recommending the Naviti Resort.

Rod Inman

15th Jul 2015

Thank you so much yet again everything was perfect .
We have used this service a few times have recommended your web site to a number of my friends I like the idea of being able to plan my own holiday but not have the hassel of going to the travel agent and being charged also I can request what I want and know I will get it . I have had a holiday which was booked through a travel agent we were travelling as a couple when we turned up we had single beds the only thing we could do was upgrade very annoying and being a saturday afternoon we were not the only couple in that situation there was 5 other couples booked through same travel agent . Any way thank you so much our holiday it was fantastic

Jacqueline Walker

14th Jul 2015

Fantastic service. Our consultant Clare kept us updated constantly and contacted us personally to make any enquiries she had.

Would definitely book with travelonoline again.

Nicole Cassidy

14th Jul 2015

All went well very happy with the process and communication.,

would defiantly use your services again.

Albert Sassoon

14th Jul 2015

Service was good - only had one problem when we couldnt access the booking code thru Jetstar, but ended up ringing Jetstar to sort it out.

Great value for package - our package included meals, transfers and massages, and thought that was great value.

Very happy with the holiday, and would book again with Travel Online.

Sandi Aylett

13th Jul 2015

Service was great thanks

Michael Tattersall

13th Jul 2015

Booking was very easy, enjoyed the complimentary massage!!!
Would book again through Travelonline!!

Sandra Foster

12th Jul 2015

Thankyou what a fantastic holiday and value for money!
Service was great, it took a little long to get a response once booked and paid online however worth the wait!! Thankyou we look forward to booking many more family holidays with travelonline.com
Highly recommend!

Bradley Lush

12th Jul 2015

You almost made it too easy! I kept try to find the hidden costs or what else I might need to do but there was nothing. Excellent holiday packages covering everything we needed. Accomodaton, Food, Transfers Bus / Boats and Travel Insurance - all taken care of and no hiccups along the way.
Thanks Heaps will definitely spread a good word for you!

Lee Coleman

12th Jul 2015

You were easy to contact if needed and more than helpful.
We would definately book with you again and recommend you to family and friends. Thanks Clare

Peter Skinner

12th Jul 2015

Vary helpful, friendly and professional. Thanks Amy for helping to arrange a memorable family holiday.

Mark Jaksetic

12th Jul 2015

Great service
Can you book the spa in the hotel, rather than anywhere else

Qui Phu Tran

10th Jul 2015

Kept us updated. Very happy with the service. Would recommend.

Warren Taylor

10th Jul 2015

Well done, our trip was not easy to organise and your service was always professional and efficient, thank you, Lynne and Jean Jaraczewski

Jean Jaraczewski

10th Jul 2015

Fiona was very helpful and friendly and would recommend travel online

Fiona Thompson

10th Jul 2015

Thank you for this booking... it was very last minute and worked out very well for our family to have an enjoyable, relaxing break.
Everything went smoothly!
Cheers,
Joe

Joe Saliba

10th Jul 2015