TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Thank you very much for your service :)

Yelena Rasmussen

14th Sep 2015

Very impressed, always helpful, will definitely recommend to others and use you again, thanks Lisa

Debra Powell

14th Sep 2015

Clare (and Fiona) were very professional, lovely to deal with and on top of everything. Made sure nothing was forgotten and went beyond call of duty when we had a room dispute. Will definitely use service again and fully recommend to anyone I hear planning a trip up this way. 6 out of 5 stars! :)

Anton Dykstra

14th Sep 2015

As always a excellent experience with travel online. After travelling every year and experienced a lot of companies we don't bother looking elsewhere anymore as you are the benchmark that that others aspire to achieve. You have proven your expertise and I recommend you too my friends with ease. Looking forward to our next booking with Travelonline.com

Bradley Cox

13th Sep 2015

Holley from Travel Online did a wonderful package for us that met our holiday needs very well, first go. only improvement i could see would be to ensure the flight seating was in a group on all flights to save on the haggling with others once on planes. overall i wouldn't hesitate using travel online again

Robert Chick

13th Sep 2015

Service very efficient. Everything organised very well.

Jenny Mirabito

13th Sep 2015

The whole process was quick and easy and everything was as described by Lisa. Would definetley use travel online again.

Hope Bucknell

13th Sep 2015

I would book through you again

Ashley Skinner

12th Sep 2015

Prompt service and replies to emails. I would book with you again and would recommend you. You were recommended to us by someone else.

Colin Hendrie

12th Sep 2015

I was very happy with the organisation of our holiday. My emails were always promptly acted on and replied to. I didn't have to worry about anything. Our flights, accom, and transfers were all on time - no scary surprises!!
Thankyou all

Jennifer Mordy

12th Sep 2015

The service I received was exceptional. All my question and changes were dealt with quickly and well.

Robyn Pugh

12th Sep 2015

Emma was amazing. I originally booked at one resort that was awful to say the least. I emailed Lisa and Emma. Lisa wasn't there so Emma went above and beyond to book me into Graceland resort. Very compassionate, very professional and I thank her so much. If she hadn't acted to my email quickly I would've stayed at an awful resort and would've had a terrible experience. I will be booking again next year and will be asking for Emma as she came to the rescue very promptly and was a pleasure to deal with.

Effie Emmanouel

11th Sep 2015

We would recommend your services to anyone. The package arranged was sensational. Thank you, we will book again.

Ramesh Sundra

11th Sep 2015

Thank you for your help in booking us on Daydream Island. We would book with you again. Thanks for keeping us up to date in all of our travel needs. Regards Bob

Robert Potter

11th Sep 2015

Cecilia did a wonderful job even adding to our accommodation after we had made our booking. Everything worked out really well and we had a lovely holiday, great weather, perfect location, great resort with only negative being our daughter getting sick right at the end!

Neil Clark

11th Sep 2015

Fantastic service, cheapest prices and great communication. All emails were answered quickly and helpfully and your website makes it so easy to book a holiday within minutes! This is the third time we have used travel online and we would definitely book through you again. Thank you!

Steven Farrugia

10th Sep 2015

We loved the price value & excellent service including prompt & informative responses to our communications.

Christopher Culverwell

10th Sep 2015

Everything was just perfect.. Our consultant was helpful, friendly and polite. Definitely will recommend to everyone and most definitely will book again with you. Thank you :)

Emma Lynch

9th Sep 2015

great service Lauren was most helpful in all details. Yes would book with again

Craig Draper

9th Sep 2015

All went exceeding smoothly. The booking details were correct (unlike other places) they did not even want to see a copy of my booking paperwork - always something I have trouble finding after a trip.

Hotel and booing process met / exceeded all expectations. This was my 10th trip to Bali so have learnt to expect a range of service levels. U Passha were certainly at the higher end of service quality.

Overall very satisfied.

David Viney

9th Sep 2015