TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Staff were very helpful and experienced in assisting me with decisions on travel & choices at resort. Well Done!!

Ross William Goddard

13th Sep 2024

Excellent service with dealing with a representative from Travelonline.
Prompt response to any queries and all questions responded to without delay.
Price for our recent holiday was competitive even better than booking direct.
Would recommend this travel company to book your next holiday.

Deborah Martin

13th Sep 2024

Always kept us up to date with any changes and responded quickly

Sandra Beutel

13th Sep 2024

Everything went to plan, that's all you can ask for.

Christopher Paul Menchin

13th Sep 2024

Excellent

Bruce Watson

13th Sep 2024

Always great service from the team at Travelonline

Perry Scarfe

13th Sep 2024

Thank you so much Nicole & team, we had a great holiday and experience with TravelOnline. We will definitely consider reaching out to you again for future travel adventures.

Trisha Churchill

13th Sep 2024

The whole process of booking the holiday was fairly easy, from the deposit to final payment. I didn't have any issues and when needed Natasha was easily contacted

Tracey Dovey

12th Sep 2024

Very easy to deal with and very helpful.

Zoey Ann Marshall

12th Sep 2024

Will definitely use this website again great deal and value for money

Antonietta Pavia

12th Sep 2024

Great Trip
Thank you

Dale O'Brien

12th Sep 2024

Easy to deal with. Good advice on which rooms to stay in. Would use them again.

Narelle Oliver

12th Sep 2024

Excellent communication and timely reminders

Lynne Van Es

12th Sep 2024

Easy booking process, fast responses to questions and requests

Penelope Impey

12th Sep 2024

Very easy booking procedure and everything was well handled and had an extremely smooth holiday and no issues whatsoever. Have recommended to friends.

Morna Anne Ross

11th Sep 2024

I have booked a number of holidays through travelonline and I can not recommend each experience enough. All travel details have run smoothly and to planned. The staff are very responsive and wonderful to deal with.

Erin Louise Bone

11th Sep 2024

Fantastic

Steven Paris

11th Sep 2024

Great service from TOL well organised, transfers on time a great people. Hotel as described, only downside again for us was Batic air, if this were the only airline to choose from we would not book

Keith Hayes

11th Sep 2024

Great service, recommended to friends and family !

Robert Burgess

11th Sep 2024

Lisa was wonderful. We negotiated a longer stay at a comparable price, although the accommodation wasn't as top notch as previous visits to another resort. I was disappointed we didn't take up Lisa's original resort offer .. overall we made the most of the change.

Kimble Murphy

11th Sep 2024