TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

A very easy service enabling you to plan a special getaway. Staff are very pleasant to deal with and go to a lot of trouble to personalise your holiday plans. Staff ensure all enquiries are answered in a punctual and professional manner. I would definitely use this service again and highly recommend them to everyone.

Natalie Bennett

6th Jul 2015

Great website, information, and booking process, complemented with a personalised and tailored service. I would choose to use Travel Online again and would recommend to my friends and family.

Ian Jackman

5th Jul 2015

All good. No problems yes would use service again. Exemplar bus driver on way back to cairns was great pointing out landmarks giving commentary. Even saw croc basking in sun.

Stephen Finch

5th Jul 2015

Prompt professional service. Will use again if competitive. Thanks.

Scott Jackson

4th Jul 2015

This is the second holiday we have booked through Travel Online and will definitely book our next one with you. Excellent service. Very happy customer. Thank you

Nicole Nye

4th Jul 2015

A very professional service and manner by our consultant Lauren ..thank you

Graham Yukich

3rd Jul 2015

A friend recommended Tavel Online to me, I can honestly say you guys are amazing. With some of the best deals on the internet and flawless customer service and communication, I can't fault anything with this experience. From the initial online booking to checking in at the hotel, the whole experience was stress free and exactly as organised.
I have already recommended Travel Online to a number of my friends and you will remain my go to guys for my future trips.

Steve Laughlin

3rd Jul 2015

I found the online booking very simple and received very prompt and clear responses. Will definitely use the service again and recommend it to others.

Kelly Finnis

3rd Jul 2015

Fiona was fantastic. We would definitely recommend your service to family and friends. Thank you.

Steven Walsh

3rd Jul 2015

Fantastic. Thankyou.

Nicole Coleman

2nd Jul 2015

Fantastic service, it is the second time i have booked with you guys and the process was nice and simple and the whole process ran smoothly. Thanks a lot.
Yes i would recommend you.
Regards
Kirsty

Stuart Ritchie

1st Jul 2015

Excellent service and very quick responses to questions and quote requests. Thank you.

Jamie Andrews

1st Jul 2015

100% I would recommend all my family and friends to you! 100% I would use your service again. Everything from the initial booking to my actual holiday went perfectly! All thailand providers used were professional and on time. Great value for money. Thank you so making our holiday a smooth and enjoyable one!

Emma Thompson

1st Jul 2015

I couldn't fault any of the services provided. All the local transfers and trips were in clean air conditioned cars and on time and all bookings had been correctly identified and provided

Roger Armstrong

1st Jul 2015

Very easy to book. Competitive prices.

Alex Macdonald

1st Jul 2015

Everything I had organised ( accomodation / airport transfers / extras at resort) was done and left me enjoying a hassle free holiday - THANKYOU

Sharon Gilbert

30th Jun 2015

This was the second time I've booked through Travelonline and would highly recommend it to any one that plans to travel. The service was fantastic and reliable. It was easy to book and I like the way it gives you all the options with the extras e.g. flights, travel insurance. You can customise your holiday to your needs. Definatley great value for money and the cheapest on accommodation than other travel agents.

Leanne Marcin

30th Jun 2015

Effecient, worked perfectly and great value for money

Michael Hart

30th Jun 2015

Wow what amazing service travel inline provided. I changed my mind several times during the booking process and I could not have received better service than that provided by all staff. Joanna and Emma were fantastic and so nice with it.

This was the best Customer Service I have received in a ver long time. Thanks to you my trip to Melbourne was brilliant and problem free. Book with you again, absolutely, recommend your site definitely.

Once again thank you.

Margaret Stott

30th Jun 2015

Good communication and service.
I'd definitely consider booking something again from travel online.

Harry Banias

30th Jun 2015