TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Fantastic service, I really appreciated the phone call the day before warning me about road closures in the area. I have already recommended you to s friend who has also booked a holiday through you. Thank you

Donna Fortune

29th Jun 2015

Thank you for double checking our details for correctness and keeping us informed of what was required for this great trip.

David Searles

29th Jun 2015

Emma was awesome. She found cheaper flights and sent a refund!
I have told heaps of my friends about travelonline.com and would recommend you guys to everyone!
Thanks for your help Emma
I had a lovely time catching up with my family.
Judi

Judith Aird

29th Jun 2015

Everything was good with your service and yes I would book with you again.

Ann Mullan

29th Jun 2015

Everything was made easy for us to just sit back and relax and have someone else do all the work for us. We would use this service again for sure.

Rob Mathewson

29th Jun 2015

Your service is fast and efficient and I have used your services before. I already recommend you to family and friends

Virginia Baldwin

29th Jun 2015

So easy to book, great deals and fantastic communication! It may our trip so easy! Thank you

David Sheaves

28th Jun 2015

The service provided by travel online was surprisingly prompt. I booked online first thing in the morning and received a confirmation email and a phone call in less than an hour to confirm details and booking. The pricing I received was the best I could find anywhere on the internet for a luxury resort of this calibre. Thank You Travel Online!!!

Andrdew Harris

28th Jun 2015

Thank you to Emma Watts for her outstanding service, she had to resend me the vouchers to print off a couple of days before the holiday. Whenever I emailed there was always a prompt reply. Thank you we will look into using you again for our next holiday and will recommend to friends too.

Clare Musk

28th Jun 2015

WE had a great experience with Travel online and will travel with them again.

Shannon Sullivan

27th Jun 2015

I was a bit nervous about using an online travel agent but WOW. Price and service has been fantastic and will definitly use travel online again!!! Thanks so much :)

Tiffany Watkins

26th Jun 2015

Service was great. Our package was great value, and even though we had issues redeeming some of the inclusions in our package, one email to Clare and all was sorted. Thank you for contacting the hotel and resolving this so that we could enjoy the remainder of our stay. Very impressed with the service, and would definitely book through Travel Online again.

Riannan Dimou

26th Jun 2015

Very happy with the service from travel online. Would recommend them to anyone and will use them again.

Perry Gaylard

25th Jun 2015

Easy service to use. All correspondence was answered promptly and saved us 50% on our trip to Fiji! And we got a room upgrade when we arrived so definitely weren't treated as second class bookings! Loved it, will be using it again!

Amy Turbill

25th Jun 2015

We would book with travelonline again.
Many thanks to Danielle Swane for all her help with our booking, without her not sure if all would have gone so smooth.
We have recommended to friends about travel on line and they said they will look into it.

Thanks .

Antonio Lannutti

24th Jun 2015

Fantastic service from the staff , i had a few quires but staff were very helpful. I'll be using you again.

Thank you once again

Alex Kuzevski

24th Jun 2015

Excellent service would recommend to friends

Gary De Gier

24th Jun 2015

Clare was very helpful and our trip to Melbourne went very smoothly and was very enjoyable. Will definitely use travel online again.

John Sheppard

24th Jun 2015

This is the second time we have booked through Travel Online and like last time everything went smoothly, check in, tours etc. Booking with travel online is easy, convenient and you can be sure what you book, you get, I have recommended to friends who stayed at the same time to book with you next time they travel, along with other people I met during my holiday.
Thank you Jo for all your help making our trip a great one.
Tony & Julie Lorenz

Anthony Lorenz

24th Jun 2015

Gave us everything we wanted,

Allan Hartley

24th Jun 2015